now i know its in our nature to jump on here to slag them all off at the mearest hint of bad service, but i actually received what i would describe as good service from my insurance company, yes thats right folkes, good service !!!
i am insured with Swiftcover, basically my windscreen cracked - right in the middle top to bottom.
so i called them up and they pointed me towards Autoglass to arrange the repair.
Now i was not over the moon about looking my audi stamped screen, so i asked swift if they could get me a Genuine Audi screen, instead of a autoglass one, i pointed out my warrenty might me afftected by a non OEM one.
10 mins later autoglass called and said the Audi screen has been approved and they have ordered it, no fuss and i only have to pay my standard policy excess.
what a result !
just wanted to share that, and no i dont work for an insurance co and am not trying to big them up, just wanted to pass on