Ive been having an ongoing discussion with my local Audi dealership and Audi UKs customer services over corrosion/rust to my roof gutters. As far as Im concerned Ive done everything required in the conditions of the 12yr paint warranty but they just keep rejecting the claim.
Initially they said that the corrosion had gone too far although this was only over the phone and Ive never received this in writing. Now they just keep saying its not a warranty issue and have suggested that if I want to take it any further i need to pay for an independent report to be carried out, which Ill have to pay for!!
I know this topic has been covered before but I wondered if anyone has had any joy arguing paintwork warranty claims against Audi or is it just not worth the effort??
Regards
Alex
Initially they said that the corrosion had gone too far although this was only over the phone and Ive never received this in writing. Now they just keep saying its not a warranty issue and have suggested that if I want to take it any further i need to pay for an independent report to be carried out, which Ill have to pay for!!
I know this topic has been covered before but I wondered if anyone has had any joy arguing paintwork warranty claims against Audi or is it just not worth the effort??
Regards
Alex