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  1. #1
    Andy D's Avatar
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    Can a vw dealer reset my service light?

    Went and booked my A4 1.9TDI 130 infor a service today, also waiting on them to get back to me with the price of getting the timing belt done.

    The car is booked in for next Thursday, the service manager said to me that he wouldn't be able to reset the service light

    Is it the case that the Vw dealers can't reset the service light? I'm sure they probably can as in some cases there are little more than a couple of badges to differentiate between VW nd Audi marques.

    Any help appreciatted....cheers
    B7 A4 2.0T S Line special edition Quattro Avant.
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  3. #2
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    Yes they can, the clues in the name - VAGCOM (not AUDICOM)
    "How to tear apart the ties that bind, perhaps fcuk off might be too kind"
    Alex Turner

  4. #3
    Andy D's Avatar
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    Quote Originally Posted by AndyMac
    Yes they can, the clues in the name - VAGCOM (not AUDICOM)
    Why would they say they couldn't? I might phone Vw customer services and find out if they are directing their service depts to send other VAG cars to their own network of dealers.

    Maybe the guy was just being awkward because I bought my car and service plan at another Arnold Clark dealer and decided to use his garage for the free service rather than the original Vauxhall dealer.
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  5. #4
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    They said a similar thing to me when I dragged my A4 into Peter Coopers VW (as I refuse to use Southampton Audi). They said some of the VW diagnostics won't work on an Audi, but simple service indicator reset isn't an issue. Plenty of people on here get their Audi's serviced at Skoda or VW dealers so no idea why they try to put people off. As you say probably a directive from VAG in order to keep the Audi dealers from going bust.
    "How to tear apart the ties that bind, perhaps fcuk off might be too kind"
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  6. #5
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    If the guy beleives this to be true,then it's time to look elswhere,because he does'nt know what he's talking about.If you were closer to me I would do it for free.
    Gar

  7. #6
    Andy D's Avatar
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    TBH my service indicator is not yet lit, My last service was a longlife service 10k ago so It shouldn't light for another few thousand mils. and doesn't really need a service.

    I just like to get value for money, I paid 200 quid for two services and two MOT's which I have to use in two years if I don't use them I'll lose them.

    I was thinking that the onboard gadgetry would need updated just to reset the indicator before it actually comes on.

    will the cars own diagnostics etc pick up that the oil/filters etc are all not needing changed?
    B7 A4 2.0T S Line special edition Quattro Avant.
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  8. #7
    1210tech's Avatar
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    anyone can reset the service indicator, from 1998 audi designed it so you can do it without VAGCOM.

    To reset the "SERVICE!" indicator ignition must be "off".
    Hold in the wrench button on instrument cluster, and at the same time turn your key forward (without starting).
    While still holding the "wrench" button in, press the "0,0" button and hold until the "SERVICE!" notification clears (about 2-3 seconds).

    bob is your uncles sisters aunties cat!!!
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    Wink

    No it has to be reset via Vagcom,but on some VW/Audis,it can be reset with the button's on the dash,check your driver hand book,if it can be done on your model,the instructions are in there.
    Gar

  10. #9
    Andy D's Avatar
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    Thanks 1210tech, I'm sure others will do as I have and paste your instructions onto a word doc for later use.
    B7 A4 2.0T S Line special edition Quattro Avant.
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  11. #10
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    It was in my A4 handbook.

  12. #11
    Rocko's Avatar
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    Really? i must look for that!
    Ranting about Audi Customer Service

  13. #12
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    Always RTFM before posting!!! Even my sisters '98 A3 owners manual tells you how to reset the SI.

    Also, don't be too sure that a VW dealer can reset an Audi for 'longlife service'. (you need a dealer or VAGCOM to do this)

    VAGCOM is NOT a Volkswagon AG tool, it's made by Ross Tech in the US for use on most VAG cars.

    BUB
    A4 Avant S-Line quattro - Avus Silver/Silver Half Leather *240ps*346nm* - a few choice mods. Now Stared up ;-)

  14. #13
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    Quote Originally Posted by Rocko
    Really? i must look for that!
    Thats one book i can say for sure it is in.
    How is the old banger?

  15. #14
    Rocko's Avatar
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    Going very well. Getting treated to some new shoes tomorrow.
    Ranting about Audi Customer Service

  16. #15
    1210tech's Avatar
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    Quote Originally Posted by bubstar
    Also, don't be too sure that a VW dealer can reset an Audi for 'longlife service'. (you need a dealer or VAGCOM to do this)
    i take mine to midlandvw who are an independent vw/audi specialist to have it serviced. it is on a long life service schedule and they don't have a problem resetting the service light
    A4 2.5 TDi quattro sport saloon
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  17. #16
    james0808's Avatar
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    Quote Originally Posted by Rocko
    Going very well. Getting treated to some new shoes tomorrow.
    What you gone for?

  18. #17
    bubstar's Avatar
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    Quote Originally Posted by 1240tech
    i take mine to midlandvw who are an independent vw/audi specialist to have it serviced. it is on a long life service schedule and they don't have a problem resetting the service light
    Yes that's my point Dude, they will be using VAGCOM!

    Last edited by bubstar; 28th February 2008 at 22:50.
    A4 Avant S-Line quattro - Avus Silver/Silver Half Leather *240ps*346nm* - a few choice mods. Now Stared up ;-)

  19. #18
    Rocko's Avatar
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    Quote Originally Posted by james0808
    What you gone for?
    19" AMG Style 6....for now LOL!
    Ranting about Audi Customer Service

  20. #19
    Rocko's Avatar
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    Ok.

    Put the key in but dont turn it.

    Hold the wrench, then turn the key one click. Press 0, then hold 0 until the service schedule disappears.
    Ranting about Audi Customer Service

  21. #20
    1210tech's Avatar
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    Quote Originally Posted by bubstar
    Yes that's my point Dude, they will be using VAGCOM!

    i would imagine they have got vagcom but they didn't use it on mine.
    when i went to pick it up after it had been serviced they hadn't reset it so i asked them to do it and they guy showed me how to reset it
    A4 2.5 TDi quattro sport saloon
    RNS-E DVD Nav running SW 0600 with 2007 disc including TMC function, Bluetooth Telephone, Audi iPod Interface
    18" RS6's now gone, replaced by OEM 18" S4 alloys
    Retrofit S-Line Bodykit
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  22. #21
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    Quote Originally Posted by Rocko
    19" AMG Style 6....for now LOL!
    What you doing with the carlsson ones?Are they still in mint condition?

  23. #22
    Rocko's Avatar
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    Quote Originally Posted by james0808
    What you doing with the carlsson ones?Are they still in mint condition?
    Minty mint. They're for sale now.
    Ranting about Audi Customer Service

  24. #23
    WilkoS3's Avatar
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    I had my Avant serviced by my local VW garage last month. The service light is out but the next service number of miles and days when you push the service button still shows just dashes ----! How long does this take to re-calculate? I'm sure it doesn't normally take this long.
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  25. #24
    bubstar's Avatar
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    Quote Originally Posted by 1210tech
    i would imagine they have got vagcom but they didn't use it on mine.
    when i went to pick it up after it had been serviced they hadn't reset it so i asked them to do it and they guy showed me how to reset it

    Yes it's in the manual as said but using the buttons only will just reset to annual/10k servicing.

    You need VAGCOM to reset AVS (longlife) servicing.

    BUB
    A4 Avant S-Line quattro - Avus Silver/Silver Half Leather *240ps*346nm* - a few choice mods. Now Stared up ;-)

  26. #25
    Andy D's Avatar
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    I just went out and checked my service indicator, it says 7500 miles, as it was a longlife service.

    I'm getting the service done 7500 miles too soon but then I'm only getting a 10k service carried out as it's free and if I don't use it I'll lose it.

    I'll just reset the service indicator myself if I need to.

    I'll get another free one in another 10k....happy days!...lol
    B7 A4 2.0T S Line special edition Quattro Avant.
    Bose soundsAngel remap.
    Alu mirrors, blue vision sidelights

 

 

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