Chaucer aren't a broker, they are an insurer.
Their 'specialist motor' underwriters are mostly ex-Groupama (who used to be Gan Minster/Lombard).
I wouldn't say that they are a quality insurer with the reputation of the likes of Chubb, Hiscox or Chartis but they aren't bad and have a refreshing attitude towards non-standard, imported and/or high-risk motor insurance and leave much of the competition standing in that respect.
How many of us car enthusiasts have spent ages on a telephone speaking to some kid with a script and a prompt sheet trying to explain what an EGR Delete kit is or an induction kit or a set of lowering springs? Its quite good speaking to an insurer who have thought of this beforehand and have pre-rated the various mods etc.
Always a difficult topic is car insurance because there are so many different variables that can make up your final quote (post code, car group, age, experience, garaging, NCB, mileage, use etc.). Most people just want the cheapest but there is a strong argument that suggests you do get what you pay for.
The bottom line is that in this day and age motor insurers are losing money hand over fist. Mainly due to personal injury claims and the ridiculous cost of credit hire. Insurers make matters worse for themselves in this regard!
In 2010 on average, motor insurers paid out £4 in claims for every £1 they collected in premiums. Is it any wonder that costs have spiralled?
My advice is to shop around every year. There certainly is no benefit of being loyal in this market. Online insurers offer cheap deals via the net for new customers and usually charge more for existing customers. They usually don't offer the same deals to existing customers that they do to new ones, which is a con.
A policy is only as good as its claims service. Buy wisely.
Cheers,
J (an insurance broker for 19 years!)
you may be right.
