Spin140
Registered User
I agree there are some very good tech's out there but they are hard to come by, plus you have to get a decent service adviser in the first place to relay your faults accurately, I am lucky in that I have a very good relationship with the service dept at my preferred dealers but I would still speak to my specialist first if I encountered a problem, get him to log the faults or what he thinks the issue is so I can go 'armed' with all the correct info to get the issue rectified under warranty at my dealers, my specialist would possibly charge me a small fee to investigate and his hourly rate is obviously far lower than a main dealership due to overheads.
I think the biggest issue stems from the main dealer being part of Audi so its more difficult to remain impartial.
IMO there is a place for both specialist and main dealers with both deserving different types of business largely dependant on wether your own car has been modified or not.
I think the biggest issue stems from the main dealer being part of Audi so its more difficult to remain impartial.
IMO there is a place for both specialist and main dealers with both deserving different types of business largely dependant on wether your own car has been modified or not.