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Thread: Audi Goodwill

  1. #1
    V6Pete's Avatar
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    Audi Goodwill

    Stretched timing chain.

    75% of Ł2162 repair.

    Result
    A3 3.2 V6 S-Line | Brilliant Black | Full Votex Kit | 18" Cades Bern / 19" Bentley 5 Spokes in flat grey with 215/35 Falkens | Custom Code Remap
    V-Maxx coilovers | Remus exhaust | Pipercross Viper | Goodridge Brake Lines | RNS-E | Bluetooth | FBMFSW
    Previous VAGs: 99 S4 Biturbo | 06 Golf GT TDI | 08 A4 S-Line TDI PD140 | 02 Passat 4.0 W8
    Other toy: Suzuki GSX-R750 K3 Black/Silver

    Leather arm rest for sale | S3 mirror covers for sale | 09 3dr tail lights wanted | Twin grills wanted PM me!

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  3. #2
    NHN
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    Now thats a change from yesterday, lol, result, who did you deal with again at audi?

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  4. #3
    V6Pete's Avatar
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    Quote Originally Posted by NHN View Post
    Now thats a change from yesterday, lol, result, who did you deal with again at audi?
    I was up to 50% yesterday....

    Initially a really helpful gent called Gary Fox, but I understand the decision was made by Isobel Lindley.
    A3 3.2 V6 S-Line | Brilliant Black | Full Votex Kit | 18" Cades Bern / 19" Bentley 5 Spokes in flat grey with 215/35 Falkens | Custom Code Remap
    V-Maxx coilovers | Remus exhaust | Pipercross Viper | Goodridge Brake Lines | RNS-E | Bluetooth | FBMFSW
    Previous VAGs: 99 S4 Biturbo | 06 Golf GT TDI | 08 A4 S-Line TDI PD140 | 02 Passat 4.0 W8
    Other toy: Suzuki GSX-R750 K3 Black/Silver

    Leather arm rest for sale | S3 mirror covers for sale | 09 3dr tail lights wanted | Twin grills wanted PM me!

  5. #4
    NHN
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    Thats upped the modding pot then, H&R for xmas, lol, cant recall which dealer or was that audi uk?

    OEM RETROFITS - CRUISE CONTROL - SAT NAV - BLUETOOTH - AMI - HEADLIGHT SYSTEMS

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  6. #5
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    Bloody hell Pete...result!

    Quick go buy a lottery ticket
    Still loving the 130i like the sideways dirtbag I am

  7. #6
    V6Pete's Avatar
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    Quote Originally Posted by NHN View Post
    Thats upped the modding pot then, H&R for xmas, lol, cant recall which dealer or was that audi uk?
    No this was all Audi UK, the dealer offered less than 25% to start with, so I decided I was better negotiating on my own behalf!

    No H&R for Christmas. I'll put the cash towards the M3 I really should have bought instead of an A3
    A3 3.2 V6 S-Line | Brilliant Black | Full Votex Kit | 18" Cades Bern / 19" Bentley 5 Spokes in flat grey with 215/35 Falkens | Custom Code Remap
    V-Maxx coilovers | Remus exhaust | Pipercross Viper | Goodridge Brake Lines | RNS-E | Bluetooth | FBMFSW
    Previous VAGs: 99 S4 Biturbo | 06 Golf GT TDI | 08 A4 S-Line TDI PD140 | 02 Passat 4.0 W8
    Other toy: Suzuki GSX-R750 K3 Black/Silver

    Leather arm rest for sale | S3 mirror covers for sale | 09 3dr tail lights wanted | Twin grills wanted PM me!

  8. #7
    HotboxDeluxe's Avatar
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    Quote Originally Posted by V6Pete View Post
    I'll put the cash towards the M3 I really should have bought instead of an A3
    For sentences such as this, I award the Munich flag:


    Still loving the 130i like the sideways dirtbag I am

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    edition's Avatar
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    Nice one well worth the effort then!!!


    Still Ł540.50 you didn't want to spend but hey ho.


    With these kind of things is that now open for others to go the same way? I.e. All custommers with this issue should get this contribution?

    Well done that man!

  10. #9
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    Quote Originally Posted by edition View Post
    Nice one well worth the effort then!!!


    Still Ł540.50 you didn't want to spend but hey ho.


    With these kind of things is that now open for others to go the same way? I.e. All custommers with this issue should get this contribution?

    Well done that man!
    Yes, I'd rather have spent the Ł540 on other stuff (or not spent it) but it's a lot less cash than it might have been.

    All goodwill payments are made as exactly that - goodwill, so are without admitting any liability that there is a problem.

    If you've got FASH, then you have a reasonable chance of arguing for it. No FASH means nothing.
    A3 3.2 V6 S-Line | Brilliant Black | Full Votex Kit | 18" Cades Bern / 19" Bentley 5 Spokes in flat grey with 215/35 Falkens | Custom Code Remap
    V-Maxx coilovers | Remus exhaust | Pipercross Viper | Goodridge Brake Lines | RNS-E | Bluetooth | FBMFSW
    Previous VAGs: 99 S4 Biturbo | 06 Golf GT TDI | 08 A4 S-Line TDI PD140 | 02 Passat 4.0 W8
    Other toy: Suzuki GSX-R750 K3 Black/Silver

    Leather arm rest for sale | S3 mirror covers for sale | 09 3dr tail lights wanted | Twin grills wanted PM me!

  11. #10
    edition's Avatar
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    Nice to keep those people at Audis names.....

    Does go to show that you if can be worth paying for the dealers to service them!

  12. #11
    Quote Originally Posted by HotboxDeluxe View Post
    For sentences such as this, I award the Munich flag:


    Shouldn't that be the Blue and White flag of Bavaria. After all BMW stands for Bavarian Motor Werks and not all BMWs are made in Munich.
    Dave R (h5djr)
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    A3 8V 2.0 TDI-184 Sportback Sport s-tronic quattro - Silver + lots of options - my 9th A3

  13. #12
    NHN
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    Quote Originally Posted by V6Pete View Post
    Yes, I'd rather have spent the Ł540 on other stuff (or not spent it) but it's a lot less cash than it might have been.

    All goodwill payments are made as exactly that - goodwill, so are without admitting any liability that there is a problem.

    If you've got FASH, then you have a reasonable chance of arguing for it. No FASH means nothing.
    So they didnt try & wriggle out of it because of any mods done to the car because my issues will be taken to audi aswell & I have done some mods, mostly oem, but all as per elsa & shouldnt affect the car overall to cause these issues.

    OEM RETROFITS - CRUISE CONTROL - SAT NAV - BLUETOOTH - AMI - HEADLIGHT SYSTEMS

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  14. #13
    V6Pete's Avatar
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    Quote Originally Posted by NHN View Post
    So they didnt try & wriggle out of it because of any mods done to the car because my issues will be taken to audi aswell & I have done some mods, mostly oem, but all as per elsa & shouldnt affect the car overall to cause these issues.
    Slightly randomly the dealer hasn't actually had the car in yet... I'd like to see them wriggle out of this, the car has no engine mods, so nothing that should affect warranty / goodwill.
    A3 3.2 V6 S-Line | Brilliant Black | Full Votex Kit | 18" Cades Bern / 19" Bentley 5 Spokes in flat grey with 215/35 Falkens | Custom Code Remap
    V-Maxx coilovers | Remus exhaust | Pipercross Viper | Goodridge Brake Lines | RNS-E | Bluetooth | FBMFSW
    Previous VAGs: 99 S4 Biturbo | 06 Golf GT TDI | 08 A4 S-Line TDI PD140 | 02 Passat 4.0 W8
    Other toy: Suzuki GSX-R750 K3 Black/Silver

    Leather arm rest for sale | S3 mirror covers for sale | 09 3dr tail lights wanted | Twin grills wanted PM me!

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    Quote Originally Posted by h5djr View Post
    Shouldn't that be the Blue and White flag of Bavaria. After all BMW stands for Bavarian Motor Werks and not all BMWs are made in Munich.
    Well spotted Dave

    Of course I meant this:


    Some BMW's are made in America...mine was made in Regensburg which isn't far from Munich...or Ingolstadt

    O/T almighty sorry Pete
    Still loving the 130i like the sideways dirtbag I am

  16. #15
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    Well done Pete. Just goes to show, you don't ask, you don't get.
    That blagging will come in handy once you start getting M3 bills Ł2162 will be a 6 month service.......after good will
    Ibis white Revo S3 and now matching Vivaro LWB HR 2900 :-)

    Many people are alive because its illegal to shoot them.

  17. #16
    3.2 Ju's Avatar
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    Well done Pete that's a cracking result!

    Audi UK wouldn't contribute for mine because an independent garage had put a new tensioner on. Not my problem now anyway as the dealer that sent it to the independent are having to pay the full cost. It serves 'em right for trying to cut costs in the first place

    Hope it's not a long job for you, been without mine for 4 weeks now as they waited for authorisation and then parts. As we speak, the engine is still out of the car
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  18. #17
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    Well done Pete, RESULT!


    "Will these wheel fit my car PM's will not be replied to, do you research & use the SEARCH button"

    Detailing - Wheel Refurbishment - Shark Performance Software - VagbremTechnic Dealer - OEM Retrofitting - Remus - V-Maxx - Goodridge

  19. #18
    V6Pete's Avatar
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    Quote Originally Posted by N8KOW View Post
    Well done Pete, RESULT!
    Cheers, yeah I'm pleased I got there in the end, it's softened the blow, that's for sure!

    Quote Originally Posted by 3.2 Ju View Post
    Well done Pete that's a cracking result!

    Audi UK wouldn't contribute for mine because an independent garage had put a new tensioner on. Not my problem now anyway as the dealer that sent it to the independent are having to pay the full cost. It serves 'em right for trying to cut costs in the first place

    Hope it's not a long job for you, been without mine for 4 weeks now as they waited for authorisation and then parts. As we speak, the engine is still out of the car
    It's certainly made me value main dealer service history. I'd be tempted to go specialist once the warranty is over, but now I'd definitely keep main dealer for an extra 2 or 3 years for the peace of mind.

    Quote Originally Posted by paddy View Post
    Well done Pete. Just goes to show, you don't ask, you don't get.
    That blagging will come in handy once you start getting M3 bills Ł2162 will be a 6 month service.......after good will
    What you mean is if you don't ask, then argue, then ask, then disagree, then ask, then email the MD, then ask, then argue, then ask, then you don't get

    At least with an M3 you expect silly running costs, I didn't expect 4-figure repairs on an A3. It already had a new DSG box at a cost of over Ł3K before I bought it...
    A3 3.2 V6 S-Line | Brilliant Black | Full Votex Kit | 18" Cades Bern / 19" Bentley 5 Spokes in flat grey with 215/35 Falkens | Custom Code Remap
    V-Maxx coilovers | Remus exhaust | Pipercross Viper | Goodridge Brake Lines | RNS-E | Bluetooth | FBMFSW
    Previous VAGs: 99 S4 Biturbo | 06 Golf GT TDI | 08 A4 S-Line TDI PD140 | 02 Passat 4.0 W8
    Other toy: Suzuki GSX-R750 K3 Black/Silver

    Leather arm rest for sale | S3 mirror covers for sale | 09 3dr tail lights wanted | Twin grills wanted PM me!

  20. #19
    V6Pete's Avatar
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    The car has gone in today.

    New A4 Avant as a courtesy car - it's ok, but not as much of a step forward from the B7 as I was expecting. The "handbrake button" will take some getting used to.

    All being well I'll have mine back on Tuesday with some new non-stretched chains
    A3 3.2 V6 S-Line | Brilliant Black | Full Votex Kit | 18" Cades Bern / 19" Bentley 5 Spokes in flat grey with 215/35 Falkens | Custom Code Remap
    V-Maxx coilovers | Remus exhaust | Pipercross Viper | Goodridge Brake Lines | RNS-E | Bluetooth | FBMFSW
    Previous VAGs: 99 S4 Biturbo | 06 Golf GT TDI | 08 A4 S-Line TDI PD140 | 02 Passat 4.0 W8
    Other toy: Suzuki GSX-R750 K3 Black/Silver

    Leather arm rest for sale | S3 mirror covers for sale | 09 3dr tail lights wanted | Twin grills wanted PM me!

  21. #20
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    Good one Pete, update us with how you get on...


    "Will these wheel fit my car PM's will not be replied to, do you research & use the SEARCH button"

    Detailing - Wheel Refurbishment - Shark Performance Software - VagbremTechnic Dealer - OEM Retrofitting - Remus - V-Maxx - Goodridge

  22. #21
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    Quote Originally Posted by N8KOW View Post
    Good one Pete, update us with how you get on...
    Assuming I'm not banned I'll post updates as and when I have them!
    A3 3.2 V6 S-Line | Brilliant Black | Full Votex Kit | 18" Cades Bern / 19" Bentley 5 Spokes in flat grey with 215/35 Falkens | Custom Code Remap
    V-Maxx coilovers | Remus exhaust | Pipercross Viper | Goodridge Brake Lines | RNS-E | Bluetooth | FBMFSW
    Previous VAGs: 99 S4 Biturbo | 06 Golf GT TDI | 08 A4 S-Line TDI PD140 | 02 Passat 4.0 W8
    Other toy: Suzuki GSX-R750 K3 Black/Silver

    Leather arm rest for sale | S3 mirror covers for sale | 09 3dr tail lights wanted | Twin grills wanted PM me!

  23. #22
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    Why was Pete banned?

  24. #23
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    He is not banned, they would have to ban us all
    Ibis white Revo S3 and now matching Vivaro LWB HR 2900 :-)

    Many people are alive because its illegal to shoot them.

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    What the hell has he been banned for?

    I am allowed to say hell aren't I?
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  26. #25
    paddy's Avatar
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    Well it seems he has been banned for a week. The irony is that he said the moderators were overzealous......It seems he was right.

    Pete is a valuable source of info and a respected poster here and i think this reflects badly on the moderators that they could have banned an asset to this site.
    Ibis white Revo S3 and now matching Vivaro LWB HR 2900 :-)

    Many people are alive because its illegal to shoot them.

  27. #26
    Quote Originally Posted by paddy View Post
    Well it seems he has been banned for a week. The irony is that he said the moderators were overzealous......It seems he was right.

    Pete is a valuable source of info and a respected poster here and i think this reflects badly on the moderators that they could have banned an asset to this site.
    Don't lets allow this thread develop into another Moderator bashing thread or it will also be closed.

    Either accept the way the site is moderated or don't visit.
    Dave R (h5djr)
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    A3 8V 2.0 TDI-184 Sportback Sport s-tronic quattro - Silver + lots of options - my 9th A3

  28. #27
    V6Pete's Avatar
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    Hi... back after my week's "holiday"

    The development is that it turns out the variable cam timing solenoid has failed, so that needs replacing also. So still without my car
    A3 3.2 V6 S-Line | Brilliant Black | Full Votex Kit | 18" Cades Bern / 19" Bentley 5 Spokes in flat grey with 215/35 Falkens | Custom Code Remap
    V-Maxx coilovers | Remus exhaust | Pipercross Viper | Goodridge Brake Lines | RNS-E | Bluetooth | FBMFSW
    Previous VAGs: 99 S4 Biturbo | 06 Golf GT TDI | 08 A4 S-Line TDI PD140 | 02 Passat 4.0 W8
    Other toy: Suzuki GSX-R750 K3 Black/Silver

    Leather arm rest for sale | S3 mirror covers for sale | 09 3dr tail lights wanted | Twin grills wanted PM me!

  29. #28
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    hi pete, i was just reading your original post on this and my heart sunk.
    I bought an A3 3.2 v6 2004 2 days ago privately, and within a day it started doing the same as yours. Its full audi service history, no independents, and only 58k miles. Im gutted!
    I know its cheeky as ive just joined! but could i possibly have your number via pm please?
    Id just like to discuss the symptoms in more detail and how to approach Audi with a view to getting a similar goodwill gesture if i have to get it replaced like you did.

  30. #29
    3.2 Ju's Avatar
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    Hi Rich and
    There are quite a few of us on here now with similar problems like Pete is having, all of which may or may not be related to each other. As yet though there has not been a confirmed cure!. I've just had chains and vvt's etc replaced but the problem is still there.
    All I would say is don't automatically think that you need the chains etc doing even if Audi say so because, tbh they don't really know either.
    For now though I'd keep an open mind and try to enjoy your new purchase.

    What exactly are your symptoms and how bad are they?
    E93 335i

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    2008 Red S3
    2005 A3 3.2 quattro S-line Sportback dsg Avus silver
    2005 A3 3.2 quattro Sport Sportback dsg Black


  31. #30
    V6Pete's Avatar
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    Quote Originally Posted by 3.2 Ju View Post
    Hi Rich and
    There are quite a few of us on here now with similar problems like Pete is having, all of which may or may not be related to each other. As yet though there has not been a confirmed cure!. I've just had chains and vvt's etc replaced but the problem is still there.
    All I would say is don't automatically think that you need the chains etc doing even if Audi say so because, tbh they don't really know either.
    For now though I'd keep an open mind and try to enjoy your new purchase.

    What exactly are your symptoms and how bad are they?
    I'm with Ju on this one - I'd compare your symptoms in some detail to mine, and to other people before getting your chequebook out.

    My issues were intermittent and quite severe. When the problem occurred, it was causing the revs to jump heavily - between 600 and 1500 revs, with the engine vibrating really heavily.

    It was similar to an intermittent issue on my old W8 (which just went away...) which was likely to be the cam adjusters, as these always fail on the W8 at some point.

    The problem was sometimes there on start-up when cold, and also when driving for a while - it could be fine for an hour, but I'd stop at some lights and again the problem would occur. It was very hard to drive at low revs.

    My car isn't back from Audi yet, so really hard to know if it's what they think, but the VVT solenoids seems the most likely explanation.
    A3 3.2 V6 S-Line | Brilliant Black | Full Votex Kit | 18" Cades Bern / 19" Bentley 5 Spokes in flat grey with 215/35 Falkens | Custom Code Remap
    V-Maxx coilovers | Remus exhaust | Pipercross Viper | Goodridge Brake Lines | RNS-E | Bluetooth | FBMFSW
    Previous VAGs: 99 S4 Biturbo | 06 Golf GT TDI | 08 A4 S-Line TDI PD140 | 02 Passat 4.0 W8
    Other toy: Suzuki GSX-R750 K3 Black/Silver

    Leather arm rest for sale | S3 mirror covers for sale | 09 3dr tail lights wanted | Twin grills wanted PM me!

  32. #31
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    Hi thanks.
    pretty sure ive found the problem now.
    so as not to thread jack ill start another thread if its not the case.

    I just took all the coilpacks out and one of them (clearly an older design one) has completely snapped leaving part of it attached to the plug. Insulator has snapped and can see black where its arching to the metal outer casing.
    Have a replacement coilpack arriving tomorrow so should be able to sort it tommorow evening.

  33. #32
    V6Pete's Avatar
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    Quote Originally Posted by Rich B View Post
    Hi thanks.
    pretty sure ive found the problem now.
    so as not to thread jack ill start another thread if its not the case.

    I just took all the coilpacks out and one of them (clearly an older design one) has completely snapped leaving part of it attached to the plug. Insulator has snapped and can see black where its arching to the metal outer casing.
    Have a replacement coilpack arriving tomorrow so should be able to sort it tommorow evening.
    That's good news, sounds considerably cheaper to fix than mine!

    The coil packs are rubbish on these cars.
    A3 3.2 V6 S-Line | Brilliant Black | Full Votex Kit | 18" Cades Bern / 19" Bentley 5 Spokes in flat grey with 215/35 Falkens | Custom Code Remap
    V-Maxx coilovers | Remus exhaust | Pipercross Viper | Goodridge Brake Lines | RNS-E | Bluetooth | FBMFSW
    Previous VAGs: 99 S4 Biturbo | 06 Golf GT TDI | 08 A4 S-Line TDI PD140 | 02 Passat 4.0 W8
    Other toy: Suzuki GSX-R750 K3 Black/Silver

    Leather arm rest for sale | S3 mirror covers for sale | 09 3dr tail lights wanted | Twin grills wanted PM me!

  34. #33
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    Thank you so much for your posting. My A3 3.2 DSG has the same problem with the chain and I managed to get 60% from Audi as goodwill. Without your post it wouldnt have happened, Cheers x

  35. #34
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    I've actually got a similar problem going on, my steering column has to be changed and is covered under the approved used warranty. They've told me that I'll have to pay the cost for the wiring which is not covered as stated in the t&c's...surely if other parts are at fault why should I cover the cost of the wiring? Anyone know where I stand or what I should do next as I don't want to fork out anymore money!

 

 

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