I d0 take on board you comments..but..The dealers have cocked up. I need to give them a chance to put that right. rubbing them up the wrong way will not help. If it all goes tits up which it may..I want to be in a position where i can go to Audi and say i have been calm , patient and cooperative. I dont want the dealer to have the opportunity to say i have been anything but a model customer. I also dont want Audi to think i am complaining to them without first exhausting diplomacy with the dealer . Its long winded but i am stacking the cards in my favour. If Audi will not see this right i will go to the motoring press or pass it to the AA ( I learnt very quickly you dont own a Audi without AA relay)
I am slow into action but once riled I will win.
Who was the service guy at Guildford Audi. ?
Portsmouth Audi were not willing to just do the update - I had to pay an hours labour for the fault scan etc even though I knew this wouldn't show anything. Craig was very helpful although I didn't get to speak to him on the day, just dealt with the service desk which isn't ideal.
Thanks good news mate. When you getting it done? Cheers
Not too sure yet mate, both Craig and myself are away at the beginning of June so will probably leave it till mid June so that I know he will be there to deal with!!
Hey Sarah,
I know I am not going to be of much help yet but mine is booked in @ Portsmouth Audi next Fri (25th June). The guy I am dealing with seems really helpful and is more than willing to just let me pay for the software update.
Guess will find out what happens when I get down there on Fri.
Will keep you informed if you wish.
Ryan
Are you lucky then and not need a new ECU like I did to get the update?
yes please, really appreciate it. Think I will call in mine later today and try again..... (doesnt help im female telling them something they dont know, they get arsey!)
Portsmouth Audi were not willing to just do the update - I had to pay an hours labour for the fault scan etc even though I knew this wouldn't show anything. Craig was very helpful although I didn't get to speak to him on the day, just dealt with the service desk which isn't ideal.
I don't know yet to be honest with you, from reading the earlier posts it says that the update is available for BDB engine codes so assume that mine should be ok.
Audi haven't said that the update is not available so will just have to wait till Fri!!
You're more than welcome anything to help.........(well in exchange for some more pics anywho LOL!!)
I couldn't use my local dealers as either they wouldn't acknowlegde the update or wanted to run diagnostic checks at extra cost first, luckily Pompy Audi is only an hour and half drive so not too bad.
lol, they aint that good! (But would be good getting some good pics with the car haa haa)
Well think im like you, if the local wont play ball, i'll have to travel to one thats done it, hence another reason for my question. Think Huddersfield did it but cant remember!
yes change the subject! lol.....
I need my hesitation sorted lol, its bugging me.
Oh ok I'll leave now with my tail between my legs!!
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lol, im laughing here! All good fun.
Yes do let me know how you get on. Audi have quickly rung me to say she is looking into it so you never know. Fingers crossed as it would be easier locally. Its more annoying than nasty but has got a bit worse. May even need the chains doing in the near future too as they may be an issue soon. Hey ho, never be rich!
Oh ok I'll leave now with my tail between my legs!!
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lol, im laughing here! All good fun.
Yes do let me know how you get on. Audi have quickly rung me to say she is looking into it so you never know. Fingers crossed as it would be easier locally. Its more annoying than nasty but has got a bit worse. May even need the chains doing in the near future too as they may be an issue soon. Hey ho, never be rich!
Well i thought it was my tail.............
Well i thought it was my tail.............