lil_coz
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- Nov 13, 2007
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Must have been no more than about a month ago when someone posted up asking if there are any problems and I confidently said 'No'... famous last words! lol Here's the full story...
Back when I bought the car I was doing weekly trips to Coventry (to go to Uni) which means going up and down the M1 which kept things nice and clean DPF wise. For the past month and a half I've been living at home as Uni has finished and have been doing my daily commute to work which is about 5 miles from where I live (if that). So thats pretty much all town driving. Last week (I think it was on Monday) the DPF light come on. Now I know the drill of running it through its re-generation programme to clean things up again but I didn't have time/couldn't really be bothered to run it up a couple of junctions on the motorway to clear it up.
Thursday morning on the way to work, the car went into limp mode (really suprised me as to how limp it did go!!!). Brought her back home and called Audi breakdown to have a look and see if they could sort it out. The guy came, said that it was more than 90% blocked, so the DPF had to be changed. Now right off the bat I started to think that this was going to be pricey because I know that the DPF isn't covered under warranty. So I took it on the chin and let him take her away because it had to be done. He tooked it to my local dealership and told me that I'd get a call back to sort out a courtesy car. Within 5 mins, someone rang me and a courtesy car was dropped off outside my door within 2 hours of this all happening. It was a brand new Passat as it happens with a woeful interior! Shockingly poor compared to Audi standards! But anyway....
The dealership rang me later on in the day to confirm that they have the car and asking permission to check it over and he confirmed to me that if they have to change the DPF I'd have to pay because it's not covered. I got a call the next day (Friday) saying that a new DPF had to go on and that they were on the phone to Audi UK and they fought my corner for me and that they'd get it done under warranty as a gesture of goodwill! Now I was well chuffed with that considering that I didn't even ask for it to be done, I just took it as it was and let them get on with it! They said that they couldn't have the part in till Tuesday and I'd pick it up on Wed. And thats exactly what happened! Now a lot of people slate Audi dealerships and as a family we've dealt with 3 (Coventry, Milton Keynes, and mostly Hitchin). And all 3 cannot be faulted. Top notch service!
Moral of the story... don't ignore the DPF light! I only left it for 3 days and that was enough. Now I know to clear it out as soon as the light comes on! If you keep that up, your car will be just fine! :icon_thumright: Hope my experience helps someone!
Coss
Back when I bought the car I was doing weekly trips to Coventry (to go to Uni) which means going up and down the M1 which kept things nice and clean DPF wise. For the past month and a half I've been living at home as Uni has finished and have been doing my daily commute to work which is about 5 miles from where I live (if that). So thats pretty much all town driving. Last week (I think it was on Monday) the DPF light come on. Now I know the drill of running it through its re-generation programme to clean things up again but I didn't have time/couldn't really be bothered to run it up a couple of junctions on the motorway to clear it up.
Thursday morning on the way to work, the car went into limp mode (really suprised me as to how limp it did go!!!). Brought her back home and called Audi breakdown to have a look and see if they could sort it out. The guy came, said that it was more than 90% blocked, so the DPF had to be changed. Now right off the bat I started to think that this was going to be pricey because I know that the DPF isn't covered under warranty. So I took it on the chin and let him take her away because it had to be done. He tooked it to my local dealership and told me that I'd get a call back to sort out a courtesy car. Within 5 mins, someone rang me and a courtesy car was dropped off outside my door within 2 hours of this all happening. It was a brand new Passat as it happens with a woeful interior! Shockingly poor compared to Audi standards! But anyway....
The dealership rang me later on in the day to confirm that they have the car and asking permission to check it over and he confirmed to me that if they have to change the DPF I'd have to pay because it's not covered. I got a call the next day (Friday) saying that a new DPF had to go on and that they were on the phone to Audi UK and they fought my corner for me and that they'd get it done under warranty as a gesture of goodwill! Now I was well chuffed with that considering that I didn't even ask for it to be done, I just took it as it was and let them get on with it! They said that they couldn't have the part in till Tuesday and I'd pick it up on Wed. And thats exactly what happened! Now a lot of people slate Audi dealerships and as a family we've dealt with 3 (Coventry, Milton Keynes, and mostly Hitchin). And all 3 cannot be faulted. Top notch service!
Moral of the story... don't ignore the DPF light! I only left it for 3 days and that was enough. Now I know to clear it out as soon as the light comes on! If you keep that up, your car will be just fine! :icon_thumright: Hope my experience helps someone!
Coss