Pulling out on the mileage reset dial should sort it. I did this on my last A3. Check your user manual for "service reset" and it should tell you how to do it without VAGCOM.
VAGCOM will do the reset for you. I did two resets at the weekend - one on a MkV GTi and one on an 8N TT.
1) Turn on ignition, a spanner symbol will then appear (in the mileage display)
2) Pull the button (mileage reset) to activate reset mode
3) Pull the button once more until "---" is shown in the display. The display switches out of the reset mode if you do not pull the reset button within 5 seconds.
Using the above method is a permanent fix. The manual says to use that method if you get your car serviced in a workshop that does not have access to the Audi computer system.
Like I said, I did it on my previous A3 and it worked first time.
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