MarcQuinlivan
Registered User
- Joined
- Dec 22, 2006
- Messages
- 2,539
- Reaction score
- 10
- Points
- 36
- Location
- Ireland
- Website
- audiretrofit.quinlivan.net
I purchased my vehicle from the same dealership and whilst i know the salesman via the gym the service i received on a whole was that bad i will never go there again.
If you want to pm me about my experience (not as severe as yours) it may strengthen your case or create a picture of a dealership who doesnt care.
Get trading standards invloved as they will contact Audi straight away on your behalf.
Also dont be scared of calling them everyday and making threats to go to the press etc. All these tactics work in day to day life, Mr nice guy gets you nowhere.
Good luck.
I would tend to disagree with that. I think the softly-softly approach is the better one to take at the initial stages with Audi CS. They will more than likely be unaware of the discussions with the dealer and it is best to give them the chance to review the situation and come up with a solution of their own accord - rather than issuing threats as that is unlikely to make them want to help out.
If after they've had the opportunity to rectify the situation you are still no happier then it is time to go at them with both barrels.
You don't want to dirty your bib too soon because the next time something goes wrong they'll be thinking "oh, here he comes again" and will all dive for cover.