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  1. #1
    SamDude's Avatar
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    Windscreen stone chip - cheapest (best) fix?

    The front windscreen has a small chip in the direct line of sight of the passenger.

    I've checked the Autoglass requirements for a repair rather than a replace - it is just smaller than a 1 coin, is not on the drivers side of the windscreen and is not too close to the edge.

    My insurance with Elephant gives allows me to pay 70 and get it repaired/replaced.

    How much would it cost (and where from) to get it sealed/repaired directly? I would rather not pay the 70, unless it is the cheaper option...

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  3. #2
    cliveywolves's Avatar
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    Hi, sounds to big for a repair if it is £1 coin size... Maybe need a replace.

    But try National Windscreens 0500 300 684 they do free repairs....
    2007 Audi A3 Sportback 2.0 Tdi (170) DPF, S-Line,DSG S-Tronic, Akoyo Silver, 18"Alloys Audi RS4 Design, RNS-E 2007 TMC, Rear Parking Sensors,Bose Sound System,6 CD Changer,Black Leather Sport Seats,Auto Folding Mirrors,Tyre Pressure Sys,+ More....

  4. #3
    Most insurers will pay for a repair and only charge the excess if the screen has to be replaced.
    Dave R (h5djr)
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    A3 8V 2.0 TDI-184 Sportback Sport s-tronic quattro - Silver + lots of options - my 9th A3

  5. #4
    Boydie
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    if you get your screen replaced through insurance they usually charge £50 and get Autoglass to come out and fit the new one

  6. #5
    SamDude's Avatar
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    After re-reading the policy schedule and the policy document (both say different things), I've booked a visit from the Insurance windscreen repairer - RAC Auto Windscreens.

    If it's a repair (which it is), it'll be free, but if its a replace (nooo!) it'll cost me £70.

    I'll find out on Wednesday...

    Thanks all.

  7. #6
    Caesium's Avatar
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    The repairs are never very good, what they do is clean the area out, then vacuum the chip then inject resin which gets sucked into the void. Then its cleaned off flush with the screen.
    I had it done on my old Passat and it looke worse than before.
    They won't replace the screen unless it is beyond repair.

    I have had mine done twice now on My A4, both times I have specified an OE part only and it cost me 50 each time.

    My advice is get it repaired and if you are not happy with it, crack it around the repair with a hammer and then claim for a new one, or something like that so I've heard....
    Chris

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  8. #7
    SamDude's Avatar
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    Quote Originally Posted by A4Quattro
    The repairs are never very good, what they do is clean the area out, then vacuum the chip then inject resin which gets sucked into the void. Then its cleaned off flush with the screen.
    I had it done on my old Passat and it looke worse than before.
    Can you describe why it wasn't as good?
    Was there a distortion? Colouring? Crack reappearing?


    My advice is get it repaired and if you are not happy with it, crack it around the repair with a hammer and then claim for a new one, or something like that so I've heard....

  9. #8
    Caesium's Avatar
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    Quote Originally Posted by SamDude
    Can you describe why it wasn't as good?
    Was there a distortion? Colouring? Crack reappearing?
    It was a lot more visible than before the repair, it looked like glue had been poured over the damage. At the end of the day its not something I'd be prepared to put up with on a 28 grand car.
    Chris

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  10. #9
    SamDude's Avatar
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    Quote Originally Posted by A4Quattro
    It was a lot more visible than before the repair, it looked like glue had been poured over the damage. At the end of the day its not something I'd be prepared to put up with on a 28 grand car.
    Who was it that did the job?
    If I'm not satisfied, I'll be kicking up a fuss (with RAC Auto Windscreens, not my car....)


    I have had mine done twice now on My A4, both times I have specified an OE part only and it cost me 50 each time.
    OE part? for what - the repair or the windscreen itself?

  11. #10
    Learning to fly 3D

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    If you don't specify OE part you will get a patern windscreen fitted. Its upto you if you want a patern windscreen or the Audi part

    Chris,

  12. #11
    Caesium's Avatar
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    Quote Originally Posted by SamDude
    Who was it that did the job?
    If I'm not satisfied, I'll be kicking up a fuss (with RAC Auto Windscreens, not my car....)




    OE part? for what - the repair or the windscreen itself?
    RAC Auto Windscreens did it (orange van)

    and although they say the windscreens are made in the same factory, I wanted the 4 rings on mine.
    Chris

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  13. #12
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    this is always a worry of mine that if i needed a new windscreen they would fit a non-audi piece of glass which may or may not match in colour - have the correct black border etc etc. when buying a car i always check to make sure all the glass matches - so i'm sure if it doesn't it affects resale somewhat

  14. #13
    windsurfer

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    I had a chip in my Alfa windscreen repaired... costed me 10 pounds and I cannot tell where it was now... Very happy with it! It was done one year ago, no problems or cracks reappeared.

    I would probably want the 4 rings as well but I know they are made in the same factory... It's is sad being like this, isn't it?

    Pedro
    FOR SALE: S3 Phantom Black, left hand drive, Xenons, FBMFSW, bucket seats, BOSE, rear parking sensors, armrest, interior light package, Symphony II+. Full Audi service history and 4 new Michelin Pilot Sport 2. 18500 miles PM for details! I want to give it away have a good family reason. For a quick sale around 19.5k PM only if interest is genuine! Thanks

  15. #14
    Caesium's Avatar
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    If it aint genuine it don't go on, simple. The insurance company insured an Audi and if it needs a new part i don't expect it to be from a pattern part company and fitted by a Ford garage. Demand OE!!
    Chris

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  16. #15
    Learning to fly 3D

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    I have always had the main dealer fit new glass. The insurance company will pay upto what it would have cost them for Autoglass / RAC to do the job, but every time the main dealer has been cheaper. I have now done this three times with my A4 windscreen, MINI windscreen and BMW X3 rear screen, in all instances I saved the insurance company by using the main dealer.

    I never put up with pattern glass, it's part of the structure of the car, and who is going to cover the warranty claims if the technology built into the glass goes wrong, rain sensors, atennas and alarm sensors.

    Chris.

  17. #16
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    apparently its about 300 for audi to replace an A3 windscreen - don't know what the equivalent would be for RAC or autoglass to do the same job - as obviously you never end up knowing the bill - just paying the excess

  18. #17
    Learning to fly 3D

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    Quote Originally Posted by steve184
    apparently its about 300 for audi to replace an A3 windscreen - don't know what the equivalent would be for RAC or autoglass to do the same job - as obviously you never end up knowing the bill - just paying the excess
    check first, my X3 rear screen was 730 by the dealer and Autoglass wanted 750 plus they could not tell me when and wanted to leave the car without a rear screen until they found the part. The dealer took the car that day, keep it in the workshop and replaced it the next day.

    Chris.

  19. #18
    SamDude's Avatar
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    Well, RAC Auto Windscreens (Orange van) came round and did their work.

    I'm not happy at all, but its down to the chip being there for a long while (it was already there when I bought the car approx 8 weeks ago...).

    This is what it looked like before the repair:





    ...and this is how it looks after the work was completed:



    So, its gone from a small chip to a 'blur' which as A4Quattro said stands out even more than before...


  20. #19
    Caesium's Avatar
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    Chris

    The problem with common sense, is that its not that common.

    See my images @
    http://www.christianfrench.co.uk

    Own a dreaded BMW? http://www.bmw-sport.net

  21. #20
    Learning to fly 3D

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    Take it to a MOT station and ask if it would fail an MOT. If it would then the repair is unsafe. Then Complain.

  22. #21
    Caesium's Avatar
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    Chips or cracks in the windscreen directly in front of the driver, in the area swept by the wiper blades, are acceptable if they are less than 10mm in diameter. In the rest of the swept area, up to 40mm diameter damage is acceptable.
    Chris

    The problem with common sense, is that its not that common.

    See my images @
    http://www.christianfrench.co.uk

    Own a dreaded BMW? http://www.bmw-sport.net

 

 

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