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Thread: amersham audi

  1. #1
    a3guy's Avatar
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    amersham audi

    anyone had any dealings with this lot ?

    got my a3 booked in for sat nav disc upgrade , strangely they want the car for most of the day.
    they are giving me a courtesy car anyway but seems silly keeping the car for a whole day for just a disc swap.
    sounds like audi hq are getting shafted for the labour
    A3-SLINE 2.0 TDI DSG , phantom black,full leather, cruise control, heated seats, RNS-E audi navigation, bose, auto dipping wing mirrors, interior light pack, auto rain sensors and dipping mirror.

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  3. #2
    Vertigo1's Avatar
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    Some dealers are insisting on booking the car in incase it needs to be hooked up to the online system for a chat with the computers in Germany.

    Although 95% of cars are upgraded automatically by the new disc with no intervention, some are prompting for PIN numbers. Also, my boss had his done at Listers Coventry yesterday and it took them a couple of hours to sort it out as it was being a right pain.

    Oh well, got a spin in an RS4 Avant while we waited
    Daytona Grey Audi A3 2.0TDI 150 S-Line with Tech Pack, Comfort Pack, Interior Light Pack, Alcantara/Leather seats, B&O sound, DAB radio, Folding/dimming mirrors

  4. #3
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    I used to Amersham Audi for servicing but their prices went up fairly in proportion to the drop in quality of work and the standard of service. I gave up when they couldn't even answer the phone.

    They were recently taken over and are under new management so be interesting to hear how you find them.

  5. #4
    TDI-line's Avatar
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    Always been a very poor dealer with poor customer care.

    2013 AUDI A3 SB S-LINE : 2.0 TDIQ 184 : GLACIER WHITE :
    : S-TRONIC : COMFORT PACK : SD SAT NAV : FOLDING MIRRORS : HEATED SEATS: RIGID BOOT LINER :

  6. #5
    DSGSport's Avatar
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    Post Amersham

    They were recently taken over by the Wayside Group. Along with Hitchin Audi. Not been back since they were taken over.

    Never had a good experience with them, like people have said their customer service leaves something to be desired.
    A3(8P) 2.0 TDI Sport, DSG ,Akoya Silver, Bose Upgrade, 18" RS6 Replicas, GMBH Vortex Kit, Red Leather, Rain and Light sensor pack, rear mats, K&N pannel filter...and now Milltek Cat back system with Straight through Mid Pipe

  7. #6
    OutLore's Avatar
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    My dad always used to use them for his servicing on his cars as they were 10 minutes from his office.

    Then I saw one of the invoices and I was shocked at how much he paid for oil, labour etc. I don't begrudge the dealers charging more, as they do have very high overheads etc, but when a car is out of warranty there is no justification, so he now takes it to a local specialist (not sure where).

    He never had any complaints about the quality of work though...
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