Sky InsuranceJMB Retrofits
Results 1 to 13 of 13
  1. #1
    Moderator

    Status
    Offline
    Join Date
    Oct 2003
    Location
    South Wales
    Posts
    2,942

    More praise for Audi Assist!

    I Noticed yesterday after starting my car that the Engine management light had come on.

    Car seemed fine so I drove it home from work.

    I was wondering when I would have the time to take it to the garage and thought, hang on.. I've got Audi Assist!

    Gave them a call and they said it would be safe to drive to work (today) and that an engineer would visit me in work to fix the problem.

    About 11:30 today, Audi Assist (Neil) turned up and diagnosed the problem (it was to do with the Throttle body housing area - motorised flap wasn't working). Apparrently this is quite common on the TDI's.

    So he got a new one out of his Audi Allroad, swapped it over and went on his way! Now thats what I call service!

    Really impressed!
    Dolphin Grey Audi S3 8P

  2. # ADS
    ADS
    Join Date
    Always
    Location
    Global
    Posts
    Many
     
  3. #2
    silver75's Avatar
    Big Ron

    Status
    Offline
    Join Date
    Sep 2005
    Location
    at work
    Posts
    3,243
    when I called them i got an RAC man who knew absolutly nothing about Audis

    Smart Roadster 03
    Ford Sportka 05

  4. #3
    Amchlolor's Avatar
    6th Gear

    Status
    Offline
    Join Date
    Jan 2005
    Location
    Aberdeen
    Posts
    5,602
    This must be the very definition of optimism...
    Praising the breakdown man when your car breaks...
    '02 to '05 - Black Audi A4 1.9tdi sport
    '05 to '08 - Akoya Silver A3 sportback S-line DSG
    '08 to ? - Black Alpina D3

  5. #4
    alfiejts's Avatar
    2nd Gear

    Status
    Offline
    Join Date
    Jul 2006
    Location
    Lytham St Annes
    Posts
    352
    Me too - I was just about to start another thread and saw this one.

    Drove home in the rain last night and all was well, turned my wipers on when it started to rain going to work this morning and they simply didn't work.

    Rang the local dealer (17 miles away) expecting to have to traipse all the way up there and they told me to ring Audi Assist.

    Ian from Garstang turned up in his silver A4 just 90 mins later, diagnosed a failed wiper motor, fitted a brand new spare he had with him and left by 12:00 with everything fixed - all whilst the car was sat parked in the office car park and I got on with my normal day....

    All in all, a very pleasurable experience....
    Last edited by alfiejts; 11th January 2007 at 20:10.
    2012 White A5 Coupe TFSi Black Edition
    (Was 2004 A3 2.0 TDi S-Line DSG, owned from 2005 to 2012....)

  6. #5
    5th Gear

    Status
    Offline
    Join Date
    Apr 2004
    Posts
    1,139
    alfiejets - after fitting new wiper motor - have they refitted the plastic scuttle panel cover properly? on my last car it wouldnt sit flat to the windscreen in the end and left a big gap (mind you it had been off 6 times!) and the only remedy to this apparently is a new windscreen!!!

  7. #6
    Moderator

    Status
    Offline
    Join Date
    Oct 2003
    Location
    South Wales
    Posts
    2,942
    Quote Originally Posted by silver75
    when I called them i got an RAC man who knew absolutly nothing about Audis
    Did you breakdown completely? In this case I would expect the RAC to come out and do the usual thing. I hadn't, I specifically told them that an engine warning light had come on and requested an "engineer" rather than recovery.
    Dolphin Grey Audi S3 8P

  8. #7
    JamS3's Avatar
    6th Gear

    Status
    Offline
    Join Date
    Jun 2003
    Location
    Stockton-on-Tees
    Posts
    2,248
    Iv'e have nothing but praise for them when I used them a few times on my old S3.
    NOW - Audi S3 Facelift - Sprint Blue, RNS-E Sat Nav, SDS, Bluetooth Phone Prep, Bose, Cruise, Buckets, FBMFSW, Adaptive Lights, Int Light Pack, Tyre Pressure Monitor, Piano Black Inserts, Through Load, Auto Dim RV Mirror/Wing, Auto Wipers/Lights, Folding Door Mirrors, Heated Seats, Ipod Dock, Front Arm Rest, Rear/Front Parking Sensors, 1st Aid Kit, Rear Arm Rest, H + R Springs, Front 15mm Spacers, Rear 10mm Spacers.

  9. #8
    ahaydock's Avatar
    1st Gear

    Status
    Offline
    Join Date
    Oct 2006
    Location
    Dorset
    Posts
    140
    Would I have Audi Assist? Got my car 3 months ago 2nd hand (Approved Audi) form the local Audi stealers?

    I think I remembe them telling me I do...
    A3 2.0TDi Sport, Mauritius Blue, Xenons, Black Leather/Alcantara, BOSE, Heated Seats, Parking Sensors, Light/Rain Sensor Pack, Interior Light Pack, Armrests.

  10. #9
    silver75's Avatar
    Big Ron

    Status
    Offline
    Join Date
    Sep 2005
    Location
    at work
    Posts
    3,243
    Quote Originally Posted by dickys3
    Did you breakdown completely? In this case I would expect the RAC to come out and do the usual thing. I hadn't, I specifically told them that an engine warning light had come on and requested an "engineer" rather than recovery.
    nope just had the usual 8L problem drivers door not locking properly/DIS saying its still open

    Smart Roadster 03
    Ford Sportka 05

  11. #10
    Moderator

    Status
    Offline
    Join Date
    Oct 2003
    Location
    South Wales
    Posts
    2,942
    Quote Originally Posted by ahaydock
    Would I have Audi Assist? Got my car 3 months ago 2nd hand (Approved Audi) form the local Audi stealers?

    I think I remembe them telling me I do...
    I bought mine from the dealers (Audi Approved) and got 1 yr warranty and 1yr Audi Assist.

    So you probably have the same.
    Dolphin Grey Audi S3 8P

  12. #11
    JamS3's Avatar
    6th Gear

    Status
    Offline
    Join Date
    Jun 2003
    Location
    Stockton-on-Tees
    Posts
    2,248
    ahaydock

    Yes you will have it. Every used approved Audi comes with a years warranty and a years roadside assist.
    NOW - Audi S3 Facelift - Sprint Blue, RNS-E Sat Nav, SDS, Bluetooth Phone Prep, Bose, Cruise, Buckets, FBMFSW, Adaptive Lights, Int Light Pack, Tyre Pressure Monitor, Piano Black Inserts, Through Load, Auto Dim RV Mirror/Wing, Auto Wipers/Lights, Folding Door Mirrors, Heated Seats, Ipod Dock, Front Arm Rest, Rear/Front Parking Sensors, 1st Aid Kit, Rear Arm Rest, H + R Springs, Front 15mm Spacers, Rear 10mm Spacers.

  13. #12
    alfiejts's Avatar
    2nd Gear

    Status
    Offline
    Join Date
    Jul 2006
    Location
    Lytham St Annes
    Posts
    352
    All cars get at least two years Audi Assist from the date of registration, plus an extra third year, as long as you've had it serviced to schedule.

    All of that is transferrable from owner to owner....

    It's all in the documentation.....

    (I've rung the dealer today. They can find no technical paperwork to say that the "upgraded" wiper motor loses the service mode so I need to book it in for them to look at it... I'll check the scuttle panel fit in the morning.....)
    2012 White A5 Coupe TFSi Black Edition
    (Was 2004 A3 2.0 TDi S-Line DSG, owned from 2005 to 2012....)

  14. #13
    alfiejts's Avatar
    2nd Gear

    Status
    Offline
    Join Date
    Jul 2006
    Location
    Lytham St Annes
    Posts
    352
    Scuttle panel OK. Its slightly un-flush at one end but there's no gap....
    2012 White A5 Coupe TFSi Black Edition
    (Was 2004 A3 2.0 TDi S-Line DSG, owned from 2005 to 2012....)

 

 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Single Sign On provided by vBSSO

Garage Plus, Vendor Tools vBulletin Plugins by Drive Thru Online, Inc.

Content Relevant URLs by vBSEO