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Thread: Milltek Lifetime Warranty?

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    ahitchkins's Avatar
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    Milltek Lifetime Warranty?

    due to Milltek exhausts being somewhat of a problem child i am slightly wary of splashing out £1000 on one of their exhausts, however word on the street is that if you are the orignial purchaser they come with a lifetime warranty..
    is this a load of rubbish is that that infact the case?
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    true if your the original owner and can prove it. i.e. your receipt.

    + maybe in extreme cases they may want to see that it was fitted properly.
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    Quote Originally Posted by mjr901 View Post
    true if your the original owner and can prove it. i.e. your receipt.

    + maybe in extreme cases they may want to see that it was fitted properly.
    any companies that you can recommend to buy one from?
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    Dean_T's Avatar
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    Interesting googling;

    Milltek Sport Performance Exhausts


    Is my exhaust system covered by a guarantee or warranty?

    As long as you are the original purchaser, cat-back exhaust systems are covered by an anti-corrosion and manufacturing defect warranty and hi-flow sports catalysts and downpipes are covered by a 2 year or 80,000km warranty. We do not cover against any modifications made to our product after it has left our factory and also not for unusual use of the parts - for example, the use of Nitrous Oxide (NOS), damage caused by going over a speed bump too fast etc. Our warranties are offered on the understanding that the cars power maybe increased by up to 33% from its original specification. Modifications made to increase the power beyond this will render the warranty void.
    So 2 year warranty unless you go stage2+ or higher then you get nil warranty as ~355bhp would be a 34% increase....

    I took the ~355bhp from Revos stage 2+ graph.


    EDIT:
    Although it does say lifetime guarantee on here;

    Milltek Exhausts | Milltek Exhaust Systems - Demon Tweeks

    But mentions nothing of power increases
    Dean.

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    Quote Originally Posted by Dean_T View Post
    Interesting googling;

    Milltek Sport Performance Exhausts




    So 2 year warranty unless you go stage2+ or higher then you get nil warranty as ~355bhp would be a 34% increase....

    I took the ~355bhp from Revos stage 2+ graph.


    EDIT:
    Although it does say lifetime guarantee on here;

    Milltek Exhausts | Milltek Exhaust Systems - Demon Tweeks

    But mentions nothing of power increases
    it reads: "Milltek have so much confidence in their product they are able to offer a conditional lifetime guarantee on their product for the original purchaser."
    thats enough to cover their asses

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    Quote Originally Posted by ahitchkins View Post
    any companies that you can recommend to buy one from?
    I use a company called Midland VW, although they are based in Cannock which is probably quite a way for you?
    Dean.

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    Quote Originally Posted by ahitchkins View Post
    any companies that you can recommend to buy one from?
    A local dealer to us and he is a good friend of mine, James Prosser ---->Prosser & Gibbs | Just another WordPress site

    Behind the petrol station by the Bank House Hotel, Bransford

    If you want a price, I'll talk to him.

    Full System I take it?

    But i need to know what you require? 100 cell, 200 cell, de-cat?
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    Quote Originally Posted by mjr901 View Post
    A local dealer to us and he is a good friend of mine, James Prosser ---->Prosser & Gibbs | Just another WordPress site

    Behind the petrol station by the Bank House Hotel, Bransford

    If you want a price, I'll talk to him.

    Full System I take it?

    But i need to know what you require? 100 cell, 200 cell, de-cat?
    ah cool man that would be sweet, full system yes however i wouldn't want the hassle of a de-cat, i take it that the 100 cell is louder than the 200?
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    100 cell is less restrictive....I wouldn't say louder than a 200 cell.
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    Quote Originally Posted by mjr901 View Post
    100 cell is less restrictive....I wouldn't say louder than a 200 cell.
    which would you go for / are you running?
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    Quote Originally Posted by ahitchkins View Post
    which would you go for / are you running?
    Iive got 100 cell, non resonated system

    Do you want resonated or non resonated? i.e quieter/louder
    Last edited by mjr901; 15th July 2013 at 00:06.
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    i'll go for the 100cell then, definitely non-res bud 😊
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    I bought a used Milltek TBE Resonated system from a forum member last year.
    After a couple of months the resonated box failed at the welds.

    Mindful of their `non transferable` warranty I called Milltek anyway to ask for some goodwill contribution on the basis this was premium market leading product that had only done 30K miles regardless of whether it had been transferred blah..blah.

    Anyway, the upshot was they agreed to send me a replacement resonated box FOC saving me £195.

    So hats off the Milltek who addressed this qualiy issue in a helpful and professional manner.
    Having quality issues is one thing but putting it right they way they did says a lot for the company IMO.

    Also experienced some really noticable gains after the exhaust went on so can certainly say its a worthwhile mod.
    The resonated system is not that much louder than OEM so if you want the noise then defo go no-res.


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    Quote Originally Posted by ahitchkins View Post
    i'll go for the 100cell then, definitely non-res bud ������
    Im now awaiting quote, + fitting quote too.
    2012 Ibis Black Edition S-tronic S3, 3 Door, Shark Stage 2, MTC Intake Kit, Powerflex Fast Road Dogbone Mount, Full Non Res Milltek Exhaust, Forge Development Intercooler + DV system,
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    Quote Originally Posted by mjr901 View Post
    Im now awaiting quote, + fitting quote too.
    thanks bud
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    I had a weld fail on the bracket which holds the exhaust in place under the car. I think it scraped on one of those speed humps which is a giant pad in the centre of a lane of traffic. I took pictures of the failed weld and contacted the original supplying dealer. A replacement was ordered and fitted at no charge, this was probably 4 -5 years after it was originally installed on a car which exceeds their power increase limit.

    Very happy with the exhaust and the lifetime warranty.
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    Quote Originally Posted by Meejaman View Post
    I had a weld fail on the bracket which holds the exhaust in place under the car. I think it scraped on one of those speed humps which is a giant pad in the centre of a lane of traffic. I took pictures of the failed weld and contacted the original supplying dealer. A replacement was ordered and fitted at no charge, this was probably 4 -5 years after it was originally installed on a car which exceeds their power increase limit.

    Very happy with the exhaust and the lifetime warranty.
    i had same issue. it failed 3 times without scraping. my supplier contacted milltek we even took photos but i never got replacement...
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    mjr901's Avatar
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    Quote Originally Posted by S. View Post
    i had same issue. it failed 3 times without scraping. my supplier contacted milltek we even took photos but i never got replacement...
    Mines never had one.
    S. likes this.
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    Quote Originally Posted by Meejaman View Post
    I had a weld fail on the bracket which holds the exhaust in place under the car. I think it scraped on one of those speed humps which is a giant pad in the centre of a lane of traffic. I took pictures of the failed weld and contacted the original supplying dealer. A replacement was ordered and fitted at no charge, this was probably 4 -5 years after it was originally installed on a car which exceeds their power increase limit.

    Very happy with the exhaust and the lifetime warranty.
    Have to admit I have always been in two minds about going Milltek as there seems to be quite a few horror stories about quality seeming to slip, hearing examples of good customer service like this persuades me to go with them.


    Quote Originally Posted by S. View Post
    i had same issue. it failed 3 times without scraping. my supplier contacted milltek we even took photos but i never got replacement...
    But then something like the above crops up - did they say why your claim was rejected S.?
    Dean.

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    i don't know, maybe the shipping cost was too much, maybe the shop let me down on it. after i got it fixed and reinforced i never bothered again to go to the shop, as i've changed tuner.
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  22. #21
    S3Alex's Avatar
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    Mine had one weld fail on the rear box at 4 yrs and 100% over stock power.

    Replaced under warranty with no questions or problems.

    Good enough for me.

 

 

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