autoebid
- Thread starter allyli
- Start date
TDI-line
Uber Post Whore
Thinking about getting my dad a new car for his 65th and have seen some good deals on www.autoebid.com
so does anyone since last year have any experience of using them?
so does anyone since last year have any experience of using them?
ugly_bloke
Registered User
hmmm.. I have mixed feelings about autoebid. They don't actually sell cars themselves, they just put you in touch with a dealer, so the level of service will depend on the dealer rather than autoebid.
I ordered a new car with an estimated 12 week lead time. 7 months later, no sign of the car. To be fair this was probably out of autoebids control and at this stage I would still have recommended them.
However, what has annoyed me, is that now I have been trying to get hold of them to request a refund as I feel they were inacurate with the price and lead time. After 7 weeks of faxes and 2 emails no one has had the courtesy to contact me. Their customer service number is just an answerphone. It is this lack of communication that lets them down for me.
I ordered a new car with an estimated 12 week lead time. 7 months later, no sign of the car. To be fair this was probably out of autoebids control and at this stage I would still have recommended them.
However, what has annoyed me, is that now I have been trying to get hold of them to request a refund as I feel they were inacurate with the price and lead time. After 7 weeks of faxes and 2 emails no one has had the courtesy to contact me. Their customer service number is just an answerphone. It is this lack of communication that lets them down for me.
Hi thanks for that
What car did you order?
What dealer? (I firmly believe in naming and shaming!)
Did you pay the deposit to dealer on a credit card? This is what i would intend to do then if anything went wrong - as your case - i'd hope the Credit Card company would get involved on my behalf.
The car i'm looking at for my dad is the Chrysler 300C CRD with luxury pack. £27K all in. Not bad when you compare to MB's prices!
If he thinks its too flash (why he doesn't really want a MB), after test drive this weekend there are also some good mondeo deals too
Cheers
Ian
What car did you order?
What dealer? (I firmly believe in naming and shaming!)
Did you pay the deposit to dealer on a credit card? This is what i would intend to do then if anything went wrong - as your case - i'd hope the Credit Card company would get involved on my behalf.
The car i'm looking at for my dad is the Chrysler 300C CRD with luxury pack. £27K all in. Not bad when you compare to MB's prices!
If he thinks its too flash (why he doesn't really want a MB), after test drive this weekend there are also some good mondeo deals too
Cheers
Ian
ugly_bloke
Registered User
Finally received my refund from Autoebid after being promised it 7 weeks ago.
My advice would be, if you are flexible with price, lead time and spec, use them. If not then don't! Plus, the dealers they use are mostly brokers who are usually last on the list when it comes to cars with a long lead time.
Hope this helps.
My advice would be, if you are flexible with price, lead time and spec, use them. If not then don't! Plus, the dealers they use are mostly brokers who are usually last on the list when it comes to cars with a long lead time.
Hope this helps.
