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Thread: Awesome GTI

  1. #1
    CornRattle's Avatar
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    Awesome GTI

    Anyone used these for parts?

    after placing an order online with them my overall opinion is that they do not respond to my emails and didn't let me know if items were not in stock (at least in my case) so very disappointed at the moment.

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    i ordered some springs, they turned up a few days later, so they seem fine to me
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    i have used them in the past and they have been quite helpful

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    Jim & the boys do a fantastic job

    Great set up , Great people , Great prices

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    Quote Originally Posted by Blackie View Post
    Jim & the boys do a fantastic job

    Great set up , Great people , Great prices
    Sounds like a TV advert. LOL

  7. #6
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    Always been ok when ive used them
    S3 gone but not forgotten, now on a Golf R

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    Sometimes awesome don't say that they don't have items in stock and only tell you when you ring up to find out what happening. But I guess its a mestake easily made. There usually pretty good though
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  9. #8
    CornRattle's Avatar
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    Chaps,
    I've now heard from them (seems strange that) anyway I at least know where my order is, trouble is it's not where it should be, that is in my car

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    ​Glad your all sorted out. x
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    Quote Originally Posted by CornRattle View Post
    Anyone used these for parts?

    after placing an order online with them my overall opinion is that they do not respond to my emails and didn't let me know if items were not in stock (at least in my case) so very disappointed at the moment.
    TBH mate this is the very reason I stopped using them for parts tbh, as there comms was terrible & it would appear they still havnt taken the feedback on board & corrected this side of there business.

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    If you are not getting a good service, tell them to 'stick it' (under distance selling rules you can cancel order)..and walk away.

  13. #12
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    Quote Originally Posted by MrLapou View Post
    If you are not getting a good service, tell them to 'stick it' (under distance selling rules you can cancel order)..and walk away.
    They were certainly quick enough to take the dosh, I'm after a neuspeed engine cover (smaller one of the 2) for the my S3
    They're telling me now that it will be another 2 weeks which is taking the p*ss really.
    Not a mention of no stock on the website, no courtesy call to tell me that fact either, I found out the old fashioned way when I eventually spoke to someone there who had a big enough pair to tell me.

    Not a good firm IMHO and will not be using them again.

  14. #13
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    Are they not one of the sponsors on this site??
    VCDS Owner-North London/Enfield
    " To Cruise Is What I Do"


  15. #14
    _G_
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    email support was very helpful at pre-sale (as commonly happens)
    when purchasing... wanted it delivered to a different address from card.
    clear options on website that enable you to do this.
    did it... emailed to confirm but no joy.
    received email soon after saying that this is not possible... so why have the bloody option on your website in the first place?
    ended up ordering fr+r tuning and they beat the price anyway!!

 

 

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