Hi everyone, I know there is a lot on here about injector recalls on the Audi 2.0 TDI engine.
Has anyone experienced running problems or DPF problems following replacement??
After reading about it here and checking with my local dealer recently, they confirmed my car qualified for the "performance enhancement campaign".
The injectors were replaced and all was fine. A couple days later, glow plug, emissions and DPF warning lights all came on. After returning to Audi they replaced the "pressure sensor", updated the software and regenerated the DPF. I collected the car and no problems until 10 days later when all the lights came on again and the car had gone into limp home mode.
Today Audi told me that the DPF requires replacement, it's not covered by the used car warranty and costs £1900. They are looking at whether they can discount the price and will come back to me tomorrow.
£1900 is obviously a total shock and not acceptable in my opinion. I've had the car since end of Nov 2011 and done approximately 2000 miles. I've told them I should pay nothing and that they must explain how this has happened. They told me by e-mail today that the DPF was fine when it left 10 days ago and has now reached 90% so requires replacement.
I cannot understand how under normal circumstances the DPF can go from fine to beyond repair in 10 days with no prior warning. It's not like I drove the car for weeks with the DPF warning light on!!
I'm sure that either the recall work has caused the problem through incorrect fuel mixture, or that the DPF has always been duff and they should never have sold me the car. Not once prior to the recall had the DPF light come on.
When I was buying the car I asked them what the DPF was and whether there were problems - I had seen something on the Audi website. They asked me my driving pattern and I explained mostly short journeys, they told me it would be fine and a regular blast on the motorway would ensure there are no problems. They should never have let me buy the car in the first place!! I know now all the true DPF problems that people experience and with better research I would never have bought this car.
I can't afford to spend this sort of money and why should I. Any advice from others on how I can argue that they either pay for the replacement or find me another non-DPF car would be really appreciated. I see there is some precedent for them picking up the cost. My dealer has acknowledged some culpability otherwise they would not offer a discount.
The warranty documents do not specifically exclude the DPF which I think gives me some legal advantage. A known failure not covered should be clearly stated in the policy, let alone that the problems have only arisen since they carried out a major repair on the injection system.
Thanks guys
Has anyone experienced running problems or DPF problems following replacement??
After reading about it here and checking with my local dealer recently, they confirmed my car qualified for the "performance enhancement campaign".
The injectors were replaced and all was fine. A couple days later, glow plug, emissions and DPF warning lights all came on. After returning to Audi they replaced the "pressure sensor", updated the software and regenerated the DPF. I collected the car and no problems until 10 days later when all the lights came on again and the car had gone into limp home mode.
Today Audi told me that the DPF requires replacement, it's not covered by the used car warranty and costs £1900. They are looking at whether they can discount the price and will come back to me tomorrow.
£1900 is obviously a total shock and not acceptable in my opinion. I've had the car since end of Nov 2011 and done approximately 2000 miles. I've told them I should pay nothing and that they must explain how this has happened. They told me by e-mail today that the DPF was fine when it left 10 days ago and has now reached 90% so requires replacement.
I cannot understand how under normal circumstances the DPF can go from fine to beyond repair in 10 days with no prior warning. It's not like I drove the car for weeks with the DPF warning light on!!
I'm sure that either the recall work has caused the problem through incorrect fuel mixture, or that the DPF has always been duff and they should never have sold me the car. Not once prior to the recall had the DPF light come on.
When I was buying the car I asked them what the DPF was and whether there were problems - I had seen something on the Audi website. They asked me my driving pattern and I explained mostly short journeys, they told me it would be fine and a regular blast on the motorway would ensure there are no problems. They should never have let me buy the car in the first place!! I know now all the true DPF problems that people experience and with better research I would never have bought this car.
I can't afford to spend this sort of money and why should I. Any advice from others on how I can argue that they either pay for the replacement or find me another non-DPF car would be really appreciated. I see there is some precedent for them picking up the cost. My dealer has acknowledged some culpability otherwise they would not offer a discount.
The warranty documents do not specifically exclude the DPF which I think gives me some legal advantage. A known failure not covered should be clearly stated in the policy, let alone that the problems have only arisen since they carried out a major repair on the injection system.
Thanks guys
