After the problems with the Solar Orange Sportback, we went on the hunt for another Solar Orange S3
So about a week ago we found this one
i started conversing with an Adele and we agreed a deal. From the begining i had explained the problems we had experienced with the SB and that the car would be used for promoting Juicy Detailing.
She was desperate to take a deposit off me, but i had another one of "those feelings"..
So last weekend we dropped the 2 girls off in the West Midlands with their Dad and decided to drive from Birmingham to Coulsdon Audi in Croydon. I emailed Adele to say we were coming down as we didnt want a repeat of the last time and left it at that.
When we arrived the S3 was parked outside looking absolutely perfect. A salesman came over and we mentioned we'd been speaking to Adele and he said he had the keys as it was hid demo.
So we had the keys, and he went off to shovel some snow..
Jen went to inspect the car and it was far from perfect.
3 out of 4 alloys are/were kerbed
There were 2 gouges in the bottom valance of the front bumper
But worst of all there is was cut mark in the rear bumber in near the rear arch!!!!!!
It was like someone had taken a steak knife (i used to be a butcher) and hit the outer edge of the bumper..
At this point i saw RED and Jen was gutted. I said to Jen i cant ******** believe this, after everything ive told Adele about our experience with their competitor you would of thought they would of made sure the car was spot on. The damage to both bumpers would mean that both bumpers would need repainting, making this car and even worse prospect than the first one.
Ok in their defence wed just decided to drive to see the car at 1pm that day, but surely a demo shouldnt be in the state that this car was/is in. I just wish id taken photos.
At this point we jumped back into the car and rang Adele..
"shes outside with a customer", and hour later i rang again and was told "shes outside with a customer" to which i replied, "she must be bloddy cold is shes been outside all of this time" and put the phone down.
Between 2.30/3.00pm when we left and 4.45pm i rang every 30-40 mins and no one could speak to me.
Eventually Adele rang us at 4.45pm to apologise, she didnt have time to speak to us and give us the impression that we were in the wrong by driving down there.. FFS i came to buy a car off you lady!!!!!!!
She said she could do no more than aplogise, and would ring me on Monday..
So guess what???????
Its now wednesday and im not heard from Adele so ive posted this on here and i am going to email a link to the thread to anyone and everyone i can find on the Coulsdon Audi website. Give them 24 hours to contact me, then im going to Audi UK.
So do yourselves a favour, and dont bother ringing Adele or anyone else at Couldson Audi as theyre always outside shovelling snow
For the record we bought a brand new Black Edition S3 thats due in March from Harrogate Audi, so if youre in the market for a new Audi then get in touch with Hayley Keatinge the New Car Sales Manager as she is a very generous girl