I'm after any advice people can give me regarding compenstion for a broken cam belt...
I have an Audi A3 2.0 FSI (53 reg, 102 000 miles) and the cam belt recently snapped whilst I was doing 70 mph on the M3! The damage has now been fixed at a cost of £1950. All 16 valves were replaced as well as a new cam shaft and a few other engine parts.
My question is, do I have any come back to the garage where it has been serviced annually as they did not inform me that it needed changing at 75000 miles as per the manufacturers instructions?
The garage initially said it needed changing at 115 000 miles. Subsequently they have put the correct engine code into their computer and it says it needs changing at 75000! Their latest statement is that they told me verbally at 75000 miles that it needed changing. I have no recollection of them telling me and it has not been written in the invoice, or in the service book that it needs doing.
The car has been into the garage for two subsequent services, the last of which was one month before the incident and again, they said nothing about the cam belt.
Do I have a case to try and reclaim some of my £1950 costs as I feel they have not provided me with the service I have paid for?
Thanks for your help.