A4_2point4
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- Dec 31, 2004
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I recently sent a message to Audi UK asking when the A3 2.0T SB would be available with manual transmission.
I pointed out that the mechanically identical Golf GTi is already available as FWD manual, and that comparable 2WD manual cars from BMW and Mercedes are also available.
This is the response :-
Dear Mr ----
>
> Thank you for your recent e-mail regarding the Audi A3 Sportback.
>
> I would like to advise that Audi UK have no plans to supply this vehicle
> with a front wheel drive in manual transmission.
>
> I hope this clarifies your query. However, if I can be of any further
> assistance then please do not hesitate to contact me.
>
> Yours sincerely
> DeAnyer Edwards
> Customer Service Manager
> 0800 699888
Makes you wonder what kind of business school the management at Audi UK attended, doesn't it ! How to alienate your customers and lose business in one easy lesson !
I have had no response from them as to the rationale for their position.
I pointed out that the mechanically identical Golf GTi is already available as FWD manual, and that comparable 2WD manual cars from BMW and Mercedes are also available.
This is the response :-
Dear Mr ----
>
> Thank you for your recent e-mail regarding the Audi A3 Sportback.
>
> I would like to advise that Audi UK have no plans to supply this vehicle
> with a front wheel drive in manual transmission.
>
> I hope this clarifies your query. However, if I can be of any further
> assistance then please do not hesitate to contact me.
>
> Yours sincerely
> DeAnyer Edwards
> Customer Service Manager
> 0800 699888
Makes you wonder what kind of business school the management at Audi UK attended, doesn't it ! How to alienate your customers and lose business in one easy lesson !
I have had no response from them as to the rationale for their position.