I ordered this car on the 3rd of February this year. I heard nothing from the dealer and chased a delivery date two weeks ago.
The salesman got back to me with week 35 build, delivery September, citing further delays in A3 production. I told him that I would now incurr additional costs continuing to run my current car plus a lower than agreed trade in value. He said he would get back to me on Monday (23/05/11). I requested either for them to take my car now and give me a courtesy car or give me a guaranteed trade in value regardless of delays.
I am suprised at an 8 month lead time and concerned that the dealer is not taking responsibility and simply blaming VAG. What have other dealers offered people in a similar position and should I be taking a different approach with them?
Any advice would be greatly appreciated.
The salesman got back to me with week 35 build, delivery September, citing further delays in A3 production. I told him that I would now incurr additional costs continuing to run my current car plus a lower than agreed trade in value. He said he would get back to me on Monday (23/05/11). I requested either for them to take my car now and give me a courtesy car or give me a guaranteed trade in value regardless of delays.
I am suprised at an 8 month lead time and concerned that the dealer is not taking responsibility and simply blaming VAG. What have other dealers offered people in a similar position and should I be taking a different approach with them?
Any advice would be greatly appreciated.