I've not been a member of this forum very long, but it seems like a lot of members have had poor treatment from the dealerships in terms of customer service.. I've owned several audis but up til this year never a new one. I've gotta say, the customer service they gave me was absolutely top notch, and quite unexpected..
Firstly when I went to collect my shiny new A3 BE, I got the right 'ump when I turned up, cos I couldnt see my car anywhere, so I thought they hadn't valeted it or something..
Wasn't til I realised I had rolled right past this without even noticing! How Much of a berk did I feel!!
Then within a week of collection I got this through the post:
These are expensive hand-made chocolates!
I've never heard of this before, so I just wondered if anyone else had this kind of experience? Or are all the usual horror stories the norm?