Perusing Audis used cars internet site and seen a 3 year old A3 in the colour spec we were happy with 2 weeks ago paid Ł1k deposit. Car gets prep (aye right) by dealers & ready for pick up today.
So travelled 600 miles round trip from Scotland down to a South Yorkshire dealers to get "our new" motor. All excited an smiling. Gets to the dealers, usual hellos of handshakes, how are you doing, like a coffee? Oh yes that would be nice. (Costa coffee no less). Salesman says I'll just bring your car around, big smiles, OK I says, see it coming round... parks in front of showroom, I'm at door ready to look at my car... WELL what a let down.....
Stuff I could live with & typical for age mileage:
Had some ripple effects on the door skin of previous dents pushed out, but only seen on very close inspection.
Couple very minor bonnet chips and 1 on roof line.
Valeting was p155 poor, car was supposedly lifeshined, still had tar spots (so there now sealed in ) The leather interior still had crumbs (almost a full packet crisps) between the folds. The dash looked like Oliver with his oily rag had given it a quick wipe.
Every customer's a winner here.
Stuff I thought was a joke, and rejected the car on:
Passenger door truly chipped...5 or 6 pin sized door ding chips & 3 (3-4mm) poorly touched in ones on side mould trim, it also had a gouge (probably stiletto hell) on passenger aluminium door step trim.
A corker of a dented stone chip on bonnet, about 7-9mm diameter. Wished I'd took a pic to show u.
Windscreen had some small stone chips, but 1 at passenger top had a chunk, about 3-4mm wide and over 1mm deep, not cracked, but only going to happen if it’s not filled soon.
Driver’s interior aluminium door trim had some minor scratching.
So I says to salesman standing next to me.... "Not happy mate, I'm going to reject the car"... "Oh but we even put a new front grill on for you".... (I had noticed from internet pics it had a bit damage, so they agreed to renew)..."of course you did" I replied "it was broken it had to be done anyway."
So in pops the salesman to get the sales controller, by this time my wife's out looking at it, I points out the above to her, the bonnet dent / chip really pleases her. "No way, not buying it, bunch of time wasting *****" and of she trots to our car. Oh this is going really well I thinks. Have'nt even drunk my free coffee.
Salesman & sales controller come back out, points out to SC rejecting the car because....xyz, right away he says "no problem we will give you a full refund".
So long story short up the road we came without buying. Oh yeah also out of pocket for the fuel & overnight stay..........Audi Main Dealers Phfff.......
Moral of story, i'll never again trust the Audi Approved statement:
"As part of Approved Used Car Program, each car undergoes a series of stringent checks:
Life on the ground differ's somewhat from the ivory towers Ingolstadt HQ commands.
- we will undertake rectification work, ensuring the car meets our meticulous standards before it reaches the forecourt
- Comprehensive reconditioning and valeting
DISCLAIMER: These are my opinions only and reflect solely to this car discussed.