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  1. #1
    nvc
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    Unhappy is glove box hinge covered by extended warranty? tks

    Hello there,
    just a quick question

    is the glove box hinge covered by extended warranty? tks

    I have a 2006 rag A3 , recently the glove box lost it smooth motion, the hinge in charge of getting the glove box
    up and down slowly is gone.

    I took to bristol audi and they charged me 230 anyway, even through I argued it should be covered by the warranty. I am not happy with that, but I was in a hurry.

    I am aware that many Audi A3 and Golf owner had this problem before,

    Do I stand a chance to go back and argue again,

    in my guarantee hand book, I think it should be covered


    many thanks
    Lee

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  3. #2
    nvc
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    I have just spoke to Audi garrantee claim department , they say it should be covered ,and there is no ambiguity at all,

    what a rubbish service I received from Bristol Audi, she did not even bother to explain, and she did the repair work and charged me without me telling me the price and OKed first.

  4. #3
    Pii
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    That's an interesting question actually would love to hear others' experience with this as my glove box is also problematic.

    Nigel helped apply some grease to it which remedied the situation for a while but it's slowly coming back.

  5. #4
    Pii
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    That's shocking! What's the next steps for you then?

  6. #5
    Wai-Fan's Avatar
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    My Social Networking

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    Same thing happened to my glove box within first couple of months of ownership. They fixed it under warranty FOC, no hassle.
    2006/2008 - 52 Peugeot 206 1.4 LX, Platinum Silver

    2008 - 04 Audi A3 8P1 2.0 TDi (140) Sport, Mauritius Blue

    2013 - 2010 Audi B8 S4, Quartz Grey

  7. #6
    Shane.'s Avatar
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    Bristol Audi are pretty terrible to be honest, spose to be a new one being built in bradley stoke though soon so hopefully they may be better.
    STUFF FOR SALE: DLS R6 Midbass drivers, MFSW 3 spoke and Pioneer P88RS II
    STUFF FOR SWAPS:
    3 door A3 8P custom doorbuilds


    please contact for more info

  8. #7
    nvc
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    sorted, had to argue hard with the Bristol services lady, same as usual, they chatted for mins while I was standing waiting before taking a break from it ,and spare time to deal with me,

  9. #8
    Pii
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    Good to hear nvc!

  10. #9
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    It's covered. At least that's what Preston Audi told me when they noticed it.
    Didn't get it fixed as I prefer it to drop down quickly.
    No way should it cost 230, it's a simple fix that has been posted somewhere on here.
    --------------------------------------
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