Chris NottJMB Retrofits
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  1. #1
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    Angry How to get a new Audi Radio code....

    ...without going to the dealers?

    I foolishly left my interior light on a couple of weeks ago, and my battery died. I jump started it, and all was well, but my stereo went into SAFE mode.

    I looked in my manual for the radio code, but the card part where it would be had been cut out. Apparently you are entitled to the code free if you go to the dealers. So I pulled out my stereo to get the code at the back, took my V5, my service book and my insurance to the dealers (Audi Whetstone), and I was told that I need to pay 35 + VAT for the code. Not only that, but it also had to be taken into the garage, and only on a Wednesday morning. So I would also have to take a day off work!

    To be honest she was incredibly rude about it, but now it's been 3 weeks without music and I am going a bit mad. It's bloody boring without music and I keep thinking I hear noises from the engine/exhaust/ body panels etc.

    I have searched the forum (and the net), and there is no threads about people actually getting their code. I know there are sites on the net that reckon they can get the number, but I don't know how reliable they are. Some people also said try the last 4 digits of my radio serial number, but that didnt work either.

    Any help would be gratefully received

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  3. #2
    Dani_B19's Avatar
    Audi-sports own special child.

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    Nope, i went through the same thing, phoned my local audi up (wakefield) and they were fine, wasnt going to charge me a thing, ended up finding it in the end lol, anyway they shouldnt charge you, just kick up a fuss, i do, always work haha
    Driving the most secretive S3 on ASN

  4. #3
    jojo's Avatar
    S3 Drift King!

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    It's written in black and white that they should give it you for free... on the stupid card where the number is of course, so if you haven't got that, you wouldn't know...



    99' Audi S3(APY) - Brilliant Black Click>>>Going Sideways vid!
    You've got to have a laugh! For Sale:LCR Brakes - £400



  5. #4
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    Cheers mate, I did try kicking up a fuss, and the woman basically implied that if I didn't want to take my stereo in, it was probably because I nicked the stereo. I was going to really kick off then, but I was with someone, and also i have quite a good relationship with the parts guy there.

    Grrrr...

  6. #5
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    Jojo, I'm sure there is another part in the manual which also says it should be no charge. But they just say there is now. I will probably go to another dealer and give it a go, but it's such a pain in the arse.

  7. #6
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    Should have asked to speak to her manager i know i certainly would have, cheeky bint.

  8. #7
    Pat J's Avatar
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    I've had mine done at the dealers at no cost, just booked it in on a saturday morning. Also had my Passat and Leon done previously at no cost either by the dealers. Might be worth checking with another dealer.

  9. #8
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    I will try another one tomorrow. Cheers mate. Which dealers did you go to?

  10. #9
    Pat J's Avatar
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    I had it done at Grimsby Audi

  11. #10
    Dane's Avatar
    Faster than a V12 Q7

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    I had to pay for audi stealer to retrieve my radio code, when I quoted the manual I was told that dealers couuld choose whether they charged for it or not! grr!

  12. #11
    jojo's Avatar
    S3 Drift King!

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    See on the back of the card where your radio code is this,



    funny thing is, if you have this card, you obviously have the code, but if you lose it, you won't know what's written on it!



    99' Audi S3(APY) - Brilliant Black Click>>>Going Sideways vid!
    You've got to have a laugh! For Sale:LCR Brakes - £400



  13. #12
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    I had a replacement book with mine when I bought it and no code. I put my radio into safe mode and couldn't unlock it. Dealer wanted to charge half an hours labour (68)! I searched the net and found a company that would do it for 25 plus postage plus vat. Cost about 31 in the end I think and I had it back within three days. Thought i'd rather risk it than pay supid Audi price!

 

 

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