I have a 2 month old A3 2.0 TDI. Today, I parked on a small incline with the handbrake on (but not in gear), just the same as I always do. After 15 minutes the car decided to career accross the car park and smash into a Chrysler Voyager !!! The damage to both cars will run into thousands. Fortunately, no one was injured.
Neither Audi UK or the dealership want to know, even though they came out to see the car in "crash position" and have confirmed that the handbrake was on as much as anyone would reasonably be expected to pull it. They even tested it at their own MOT garage which concluded that, unless the handbrake was on to its fullest extent it might fail the MOT!!! The dealership just says that I should contact my insurance company.
Both the dealership and Audi UK say that the handbook says that the car should be left in gear if on an incline. Does this mean that the handbrake cannot be relied upon alone??? I noted that this is only a "Caution" in the handbook, (i.e. on the same level as the caution that the leather might fade if left in the sun and that caution that you should leave the car idling for two minutes when you get to where you're going - has anyone ever done that???). It is not a "Warning" which - given that the car could have killed a whole family - it should be if it's as critical as they now say it is to leave it in gear. It seems to me that Audi are trying to squirm out of an inadequate handbrake and leaving me with the bill!!!
Does anyone have any comments or advice, or evidence of squashed people in car parks that Audi don't seem to care about???
I intend to take up this fight with Audi so any help / evidence (even financial contributions to pay for a lawyer!) would be gratefully appreciated.
(see also my post re the Audi / RAC cover)
Thanks
Neither Audi UK or the dealership want to know, even though they came out to see the car in "crash position" and have confirmed that the handbrake was on as much as anyone would reasonably be expected to pull it. They even tested it at their own MOT garage which concluded that, unless the handbrake was on to its fullest extent it might fail the MOT!!! The dealership just says that I should contact my insurance company.
Both the dealership and Audi UK say that the handbook says that the car should be left in gear if on an incline. Does this mean that the handbrake cannot be relied upon alone??? I noted that this is only a "Caution" in the handbook, (i.e. on the same level as the caution that the leather might fade if left in the sun and that caution that you should leave the car idling for two minutes when you get to where you're going - has anyone ever done that???). It is not a "Warning" which - given that the car could have killed a whole family - it should be if it's as critical as they now say it is to leave it in gear. It seems to me that Audi are trying to squirm out of an inadequate handbrake and leaving me with the bill!!!
Does anyone have any comments or advice, or evidence of squashed people in car parks that Audi don't seem to care about???
I intend to take up this fight with Audi so any help / evidence (even financial contributions to pay for a lawyer!) would be gratefully appreciated.
(see also my post re the Audi / RAC cover)
Thanks