Hi to everyone, 1st post here...
My engine 'blew' at the weekend whilist I was in Germany. Not really sure what the problem is but the guy at the Audi service centre the car was recovered to says it needs a new engine. I have an Audi Warranty as the car brought from a dealer approx 2 months ago(!). They (Audi Warranty) can't confirm that it will be covered (probably hedging their bets until i get the report on what happened and/or what caused it). It's being repaired out there as I never took out the european assistance to get it back to the UK. They al,so say because the car is being repaired in the EU I have to pay and then claim back (!!!!)
So my main question is has anyone else had any experience of engine failure and claiming on the warranty? And am I right in thinking that engine failures aren't unusual for this engine?
Symptoms were a loss of power, followed by the oil pressure warning light coming on and then horrible knocking noises (I was already trying to stop at this point!). The next day the mechanic got me to hold my hand over the oil filler hole whilist he ran the engine and there was air being blown up out of the filler hole (which obviously isn't normal!).. they've since said that the Turbo is on the way out and it might be best to replace this at the same time...
Needless to say the fact if only had the car 2 months and done just over 1,000 miles means I will be expecting Audi UK/warranty to re-imburse all the costs for the work !!!
Should get a better update on the cause tomorrow (as they are taking the engine apart then) so hopefully Audi will be able to confirm then that i'm covered...
My engine 'blew' at the weekend whilist I was in Germany. Not really sure what the problem is but the guy at the Audi service centre the car was recovered to says it needs a new engine. I have an Audi Warranty as the car brought from a dealer approx 2 months ago(!). They (Audi Warranty) can't confirm that it will be covered (probably hedging their bets until i get the report on what happened and/or what caused it). It's being repaired out there as I never took out the european assistance to get it back to the UK. They al,so say because the car is being repaired in the EU I have to pay and then claim back (!!!!)
So my main question is has anyone else had any experience of engine failure and claiming on the warranty? And am I right in thinking that engine failures aren't unusual for this engine?
Symptoms were a loss of power, followed by the oil pressure warning light coming on and then horrible knocking noises (I was already trying to stop at this point!). The next day the mechanic got me to hold my hand over the oil filler hole whilist he ran the engine and there was air being blown up out of the filler hole (which obviously isn't normal!).. they've since said that the Turbo is on the way out and it might be best to replace this at the same time...
Needless to say the fact if only had the car 2 months and done just over 1,000 miles means I will be expecting Audi UK/warranty to re-imburse all the costs for the work !!!
Should get a better update on the cause tomorrow (as they are taking the engine apart then) so hopefully Audi will be able to confirm then that i'm covered...
