I had the same problem with my head unit . Keys where pushed all the way in and it just wouldn't come out for love or money . It appears it had a repair by Cambridge audio and the top of the head unit hadn't been fitted properly and left a little metal lip sticking up behind the face of the headunit . Once it was pushed in you couldn't tell until I tried to remove it . I ended up removing the glove box and the vents above and still it wouldn't come out . Ended up smashing the dam thing up . Good job I was replacing it .
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