Just wanted to add my thanks to Bill and Tuffty for sorting out my S3 over the past few months.
Since owning the car I've been to various other garages for routine maintenance and advice but no-one in my area has more specific model knowledge of the S3 8L like Bill and Tuffty. Cannot thank them enough for sorting and tweaking my old car back into life, she has never run better! I don't know of anywhere else where you can sample one of the best K4 hybrid's or BT S3 and get an idea of what's possible before you part with your cash. True it helps when Tuffty or Welly is around and happy to take you for a test drive, but assuming you get back in one piece (Welly??!!) it is a great advert for what is possible with these cars. Bill is also now working full time at the workshop and not just evenings and weekends so I haven't had to wait long to get my car done. Fine service you offer Bill, damn shame you're not a main dealer!!!