Diagnostic port not working....

VAGMAN2

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Tried plugging in 2 fault codes readers and niether can communicate with the car (both DEFINITELY work). I checked the fuse and that's ok, and al the wires going in to the diagnostic port are intact.

So not sure where to go from here.....?

btw it's a 2000 A3 with OBD2.
 
could be that the car battery doesn't have enough charge: was an issue for me. driving her around and getting the battery upto 12v did the job.
 
Looks like the battery/power level was the issue - thanks!