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  1. #1
    andrewguk's Avatar
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    Audi Concert CD Player

    How much for a new unit? Part number A8P0057186CX
    Thanks

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  3. #2
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    Hi Andrew

    The unit itself works out to be £225.99 inc vat
    a surcharge is payable of £342.00 inc vat,
    but this is refunded once we have received the old unit back and it has been accepted by Audi UK for credit

    Thanks Dave
    Thanks
    Parts Team (Stoke Audi)



    www.stokeaudi-parts.co.uk
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  4. #3
    andrewguk's Avatar
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    That's great thanks.

    My Concert CD player has a crack on the red LCD screen and the display has leaked. Would the refund still apply if it was sent to Audi UK?

  5. #4
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    Quote Originally Posted by andrewguk View Post
    That's great thanks.

    My Concert CD player has a crack on the red LCD screen and the display has leaked. Would the refund still apply if it was sent to Audi UK?
    Hi Andrew

    i have checked with Audi Uk, they would not accept the unit back for credit
    a new unit would be £637.56 inc vat
    the exchane is £567.99 inc vat


    Dave
    Thanks
    Parts Team (Stoke Audi)



    www.stokeaudi-parts.co.uk
    www.audiservicing.com

    Stoke Audi
    Stanley Matthews Way
    Trentham Lakes
    Stoke on Trent
    ST4 4DD

    01782 590428

  6. #5
    andrewguk's Avatar
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    Apologies but didn't you say "a surcharge is payable of £342.00 inc vat"?

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    Quote Originally Posted by andrewguk View Post
    Apologies but didn't you say "a surcharge is payable of £342.00 inc vat"?
    Hi Andrew

    yes i did, prices work out like this

    a new unit would be £637.56 inc vat, not an exchange unit, brand new
    Exchange unit £567.99 inc vat, that is £225.99 for the unit + £342.00 surcharge which is not refundable due to the damage
    Audi UK will not accept it back

    If the unit was acceptable by Audi UK, you would get the £342.00 back, but on this occasion sorry, but no


    Hope this makes it a bit clearer

    Dave
    Thanks
    Parts Team (Stoke Audi)



    www.stokeaudi-parts.co.uk
    www.audiservicing.com

    Stoke Audi
    Stanley Matthews Way
    Trentham Lakes
    Stoke on Trent
    ST4 4DD

    01782 590428

  8. #7
    andrewguk's Avatar
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    I recently had my Audi serviced at Stoke Audi and on the diagnosis sheet it said the cost for replacement would be £300

    I was checking to see if you could offer a replacement cheaper & I could install the head unit myself

  9. #8
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    Hi Andrew

    just had a phone call from Audi UK

    Yes they will accept your unit back for exchange

    Dave
    Thanks
    Parts Team (Stoke Audi)



    www.stokeaudi-parts.co.uk
    www.audiservicing.com

    Stoke Audi
    Stanley Matthews Way
    Trentham Lakes
    Stoke on Trent
    ST4 4DD

    01782 590428

  10. #9
    andrewguk's Avatar
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    Superb!

    How come they had a change of heart? Just curious

  11. #10
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    LOL

    They looked into it a bit more for me
    they wont except the RNSE head units back if they are cracked
    but the concert, concert II, chorus, low spec units with the simple red LCD display is ok

    Dave
    Thanks
    Parts Team (Stoke Audi)



    www.stokeaudi-parts.co.uk
    www.audiservicing.com

    Stoke Audi
    Stanley Matthews Way
    Trentham Lakes
    Stoke on Trent
    ST4 4DD

    01782 590428

  12. #11
    andrewguk's Avatar
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    So just to clarify...I would pay the unit price of £225.99 + the surcharge of £342 and I would get a refund once my old unit had been handed in?

  13. #12
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    Quote Originally Posted by andrewguk View Post
    So just to clarify...I would pay the unit price of £225.99 + the surcharge of £342 and I would get a refund once my old unit had been handed in?
    basically yes, the exchange items are sent back to Audi on mon/tues so as soon as they have ticked they have got it and accepted it you get your credit

    Dave
    Thanks
    Parts Team (Stoke Audi)



    www.stokeaudi-parts.co.uk
    www.audiservicing.com

    Stoke Audi
    Stanley Matthews Way
    Trentham Lakes
    Stoke on Trent
    ST4 4DD

    01782 590428

  14. #13
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    Hi

    can get you a new unit £354.00 inc vat
    no surcharge, no old unit to return

    Dave
    Thanks
    Parts Team (Stoke Audi)



    www.stokeaudi-parts.co.uk
    www.audiservicing.com

    Stoke Audi
    Stanley Matthews Way
    Trentham Lakes
    Stoke on Trent
    ST4 4DD

    01782 590428

 

 

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